At a Glance
- Tasks: Lead and oversee our group exercise programme while managing a large freelance team.
- Company: Join Colets, a community-driven health club with over 4,500 members in Thames Ditton.
- Benefits: Enjoy free club facilities, your birthday off, and opportunities for personal development.
- Why this job: Make a real impact on members' health in a supportive, values-led environment.
- Qualifications: Level 2 GX or Level 3+ fitness qualifications and experience in studio coordination required.
- Other info: Flexible hours include evenings and weekends; First Aid training available.
The predicted salary is between 28800 - 43200 £ per year.
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Contact us 07746 791415or email contact any of the team via People
About Us
Colets is a thriving, private, not-for-profit health club in the heart of Thames Ditton. With 4,500+ members, we offer a wide range of group exercise classes, wellness services, and premium facilities. We\’re not just another corporate gym — we’re community-driven, welcoming, and committed to doing things differently.
The Role
We’re looking for a passionate and organised Studio Coordinator to lead and oversee our group exercise programme, including both traditional classes and paid courses (e.g. Pilates Reformer, Vitality). You’ll manage a large freelance team (60+ instructors), support in-house development, and ensure our timetable is varied, inclusive, and high-quality. As a capable all-rounder, you’ll also be able to teach classes when needed.
Key Responsibilities
Members
- Be the main contact for group exercise feedback and use it to improve the offering.
- Monitor class quality, safety, and member experience.
- Manage class demand and ensure fair access using our Strike Policy.
People
- Lead, motivate, and support freelance and employed instructors.
- Assist with recruitment, onboarding, and development of new instructors.
- Manage freelance pay benchmarking and incentive schemes.
Operations
- Oversee studio timetables across multiple spaces using our CRM platform.
- Support and promote Pilates Reformer and other paid programmes.
- Liaise with Operations to maintain safe, clean, and fully equipped studios.
- Work with Marketing to promote classes and launches.
- Ensure health & safety policies are followed at all times.
Finance
- Approve invoices and timesheets.
- Provide attendance and feedback data to inform future planning.
- Manage department costs and work within budget.
KPI Targets
- Improve Member NPS related to studio classes.
- 25% of classes to be covered in-house.
- 100% compliance on freelance instructor qualifications and CPD.
- Grow participation in paid classes (Reformer, Vitality, Cargo, etc.).
Qualifications & Experience
- Level 2 GX and/or Level 3+ fitness qualifications.
- Experience in studio coordination or similar leadership role.
- Strong communication, organisation, and rota management.
- Understanding of fitness trends and a passion for wellness.
- First Aid/Defibrillator qualified or willing to train.
- Knowledge of (or willingness to learn) Pilates Reformer.
Personal Qualities
- Friendly, approachable, and motivated.
- Proud to deliver a high-quality service.
- Positive, proactive, and calm under pressure.
- Passionate about working in a values-led, not-for-profit environment.
- Flexible to work evenings and weekends.
Why Join Us?
- Be part of a values-driven, supportive team.
- Free use of club facilities and your birthday off.
- Opportunities for development and to make real impact on members’ healt
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Studio Co-ordinator - Surrey employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Co-ordinator - Surrey
✨Tip Number 1
Familiarise yourself with the specific fitness trends and group exercise classes that Colets offers. This knowledge will not only help you stand out during discussions but also show your genuine interest in their community-driven approach.
✨Tip Number 2
Network with current or former employees of Colets, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your interview.
✨Tip Number 3
Prepare to discuss your experience in managing teams and coordinating schedules. Highlight any specific examples where you've successfully improved class quality or member satisfaction, as these are key responsibilities for the Studio Coordinator role.
✨Tip Number 4
Showcase your passion for wellness and community engagement. Be ready to share ideas on how you would enhance the group exercise programme and foster a welcoming environment for all members at Colets.
We think you need these skills to ace Studio Co-ordinator - Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in studio coordination or similar roles. Emphasise your qualifications, especially any fitness certifications, and showcase your leadership skills and ability to manage a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for wellness and community-driven environments. Mention specific experiences that demonstrate your ability to lead and motivate instructors, as well as your commitment to delivering high-quality service.
Showcase Relevant Skills: In your application, clearly outline your organisational skills, communication abilities, and knowledge of fitness trends. Highlight any experience with CRM platforms or managing timetables, as these are crucial for the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding class quality, member feedback, and your approach to managing a diverse team. Be ready to discuss your strategies for improving member participation in classes.
How to prepare for a job interview at Love Recruitment
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and wellness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with the values of the organisation.
✨Demonstrate Leadership Skills
Since the role involves managing a large team of instructors, be prepared to discuss your leadership style. Provide examples of how you've motivated and supported teams in the past, and how you plan to foster a positive environment for both staff and members.
✨Familiarise Yourself with Their Offerings
Research the specific classes and programmes offered by the health club, especially Pilates Reformer and other paid courses. Being knowledgeable about their services will show your genuine interest and help you discuss how you can contribute to their success.
✨Prepare Questions About Community Engagement
As the club prides itself on being community-driven, prepare thoughtful questions about how they engage with their members. This will demonstrate your understanding of their mission and your eagerness to contribute to a welcoming atmosphere.