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For Companies At a Glance
- Tasks: Engage with members, drive sales, and create a vibrant gym community.
- Company: Join Snap Fitness Isle of Wight, a welcoming and highly-rated community gym.
- Benefits: Earn £12.75 per hour, enjoy free gym membership, and access bonuses.
- Other info: Great opportunities for skill development and career progression in a dynamic environment.
- Why this job: Be part of a supportive team and make a real impact in members' fitness journeys.
- Qualifications: Friendly, confident, and eager to learn; sales experience is a plus but not essential.
The predicted salary is between 26500 - 35000 £ per year.
Pay: £12.75 per hour + Quarterly Discretionary Bonus
Hours: Full time – 30-40 hours per week (including evenings and weekends on a rota)
About Us
Snap Fitness Isle of Wight is a well-established, highly rated community gym, known locally for being welcoming, clean, and well run. Members consistently praise the team for creating a supportive, motivating environment where people feel comfortable and encouraged. The franchisee operates multiple Snap Fitness gyms across the South East. Our focus is simple: strong standards, engaged teams, and gyms that members genuinely enjoy being part of.
The Role
As a Sales Receptionist, you will be the main point of contact for members and prospective members and play an active role in the commercial and cultural success of the gym. This is not a passive reception role. You will contribute to:
- Membership sales and conversion
- Member engagement and retention
- Creating an inspiring, community-led gym environment
Key Responsibilities
- Converting enquiries, walk-ins, and trials into memberships
- Delivering confident, professional tours of the gym
- Providing a warm, consistent welcome to members and visitors
- Supporting member retention through follow-ups and engagement
- Helping organise and promote member events, challenges, and community initiatives
- Supporting social media content and local promotional activity
- Using club systems to track activity, manage enquiries, and improve conversion
- Managing reception admin, calls, emails, and daily tasks
- Maintaining high standards of cleanliness, safety, and presentation
About You
This role would suit someone who is:
- Friendly, confident, and professional
- Comfortable working in a fast-paced, customer-facing environment
- Sales-focused but supportive, not pushy
- Organised, reliable, and hands-on
- Creative and interested in events and community engagement
- Comfortable using digital systems and social platforms
- Willing to learn, develop new skills, and adopt new technology
Experience in sales, customer service, hospitality, or fitness is helpful, but not essential. Attitude, work ethic, and willingness to learn are more important.
Why Join Us
- Competitive hourly rate of £12.75 plus a discretionary quarterly bonus
- Full-time, stable role within a growing gym group
- Supportive management and clear expectations
- Opportunity to develop skills in sales, events, and engagement
- Free gym membership
- Access to a rewards and savings platform
- Progression opportunities
This role is ideal for someone who wants to be involved, visible, and part of a gym that values both its members and its team — not just someone to sit behind a desk.
Sales Receptionist in Isle of Wight - Snap Fitness employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Receptionist in Isle of Wight - Snap Fitness
✨Tip Number 1
Get to know the gym! Before your interview, pop in for a visit. Familiarise yourself with the space, chat with staff and members, and soak up the vibe. This will help you feel more confident and show your genuine interest in being part of the Snap Fitness community.
✨Tip Number 2
Practice your pitch! As a Sales Receptionist, you'll need to sell the gym to potential members. Prepare a short, engaging introduction about why Snap Fitness is the place to be. Highlight what makes it special and how you can contribute to that welcoming atmosphere.
✨Tip Number 3
Show off your people skills! During the interview, be friendly and approachable. Share examples of how you've engaged with customers in the past, whether in sales or other roles. Remember, they want someone who can create that supportive environment for members!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds. And hey, apply through our website for a smoother process!
We think you need these skills to ace Sales Receptionist in Isle of Wight - Snap Fitness
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about creating a welcoming environment for our members.
Highlight Relevant Experience: Even if you don’t have direct experience in sales or fitness, think about any customer service roles you've had. We love seeing how your past experiences can translate into this role, so make sure to mention any skills that relate to engaging with people and providing excellent service.
Be Specific About Your Skills: We’re looking for someone who’s organised and tech-savvy. In your application, give us specific examples of how you’ve used these skills in previous jobs or situations. This will help us see how you can contribute to our team right from the start!
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Snap Fitness family!
How to prepare for a job interview at Love Recruitment
✨Know the Gym Inside Out
Before your interview, take some time to familiarise yourself with Snap Fitness Isle of Wight. Understand their values, community initiatives, and what makes them stand out. This will help you demonstrate your genuine interest in the role and show that you're ready to contribute to their welcoming environment.
✨Showcase Your People Skills
As a Sales Receptionist, you'll be the face of the gym. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you turned a casual enquiry into a sale or created a positive experience for someone. This will highlight your friendly and professional approach.
✨Be Ready to Discuss Sales Strategies
Since this role involves converting enquiries into memberships, come prepared with ideas on how you would approach sales without being pushy. Think about creative ways to engage potential members and retain existing ones. This shows that you're not just sales-focused but also supportive and community-oriented.
✨Demonstrate Your Organisational Skills
The role requires managing various tasks, from admin to member events. Be ready to discuss how you stay organised in a fast-paced environment. Share specific tools or methods you use to keep track of tasks and ensure everything runs smoothly, which will reassure them of your reliability.