At a Glance
- Tasks: Welcome members, handle enquiries, support sales, and create engaging social media content.
- Company: Join the vibrant team at Jetts Fitness Hammersmith.
- Benefits: Enjoy free gym membership, ongoing training, and career progression opportunities.
- Other info: Flexible part-time hours with a supportive team culture.
- Why this job: Make a real impact on member experiences in a fun, fitness-focused environment.
- Qualifications: Friendly, confident, and organised with a passion for customer service and fitness.
Join the team at Jetts Fitness Hammersmith. Are you friendly, confident and passionate about people, fitness and delivering an outstanding customer experience? We’re looking for a Front of House & Membership Consultant to join the team at Jetts Fitness Hammersmith. You’ll be the welcoming face of the club, helping members and guests from the moment they walk through the door, while supporting membership sales, social media and the day-to-day running of the club.
The Details
- Location: Jetts Fitness Hammersmith
- Hours: Two evenings and 1–2 weekend days, dependent on business needs
- Start Date: September 2026
- Application Deadline: 19 August 2026
- Salary: £13.50 per hour
About the Role
This is a varied, people-focused role that combines customer service, membership sales, fitness and social media. You’ll be responsible for creating a welcoming environment, building relationships with prospective and existing members, supporting membership growth and helping keep the club looking and running at its best.
What You’ll Be Doing
- Welcome members and visitors warmly and professionally, ensuring the front of house is always covered.
- Handle member and visitor enquiries in person and over the phone, delivering excellent customer service.
- Review daily leads, trials and appointments through the CRM and consistently follow up prospective members.
- Conduct club tours, confidently explain membership options and support new sign-ups.
- Convert walk-in enquiries and ensure every prospective member receives a great experience.
- Accurately use the membership system to process memberships and manage customer information.
- Take ownership of the club’s social media content calendar, creating engaging content that showcases the community, culture and results at Jetts Hammersmith.
- Monitor social media comments and messages and respond in line with the Jetts brand tone.
- Keep reception, the gym floor and changing areas clean, tidy and presentable.
- Report maintenance and safety issues promptly.
- Work closely with the management team, support colleagues during busy periods and step in across the club when needed.
About You
- You’ll be someone who is friendly, confident and professional, with excellent communication skills.
- Reliable, punctual and organised, with strong attention to detail.
- Comfortable speaking with prospective members and supporting sales conversations.
- Creative and confident with social media, with an eye for creating engaging content.
- Comfortable using computer systems; CRM or POS experience is an advantage.
- Positive, proactive and keen to learn, develop and contribute to a team.
- Interested in fitness, sales or customer service, with a genuine commitment to putting members first.
What We Offer
- Free gym membership
- Ongoing training and development
- Opportunities to progress into senior sales or management roles
- A friendly, team-focused club environment where everyone plays their part
If you’re enthusiastic, people-focused and ready to make a real difference to the member experience, we’d love to hear from you.
Part-Time Front Of House & Membership Consultant in London employer: Love Recruitment
REP Fitness is an exceptional employer that champions a dynamic and innovative work culture, perfect for those passionate about fitness and performance. With remote working flexibility and the opportunity to engage with elite sports organisations across the UK and Europe, employees benefit from strong earning potential and the chance to make a significant impact in the industry. The company prioritises employee growth through strategic partnerships and industry engagement, making it an ideal place for ambitious professionals looking to thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Front Of House & Membership Consultant in London
✨Join Local Fitness Communities
Get involved in local fitness groups or clubs. Join classes, workshops, or events where personal trainers gather—this is your chance to showcase your skills and passion. Plus, networking with fellow fitness enthusiasts can lead you to part-time roles or insider info on openings!
✨Offer Free Workshops
Consider hosting free fitness workshops or classes in your area. Not only does this build your reputation, but it also showcases your expertise to potential clients and hiring managers. You might just catch the eye of someone from Love Recruitment looking for trainers!
✨Utilise Social Media Wisely
Leverage platforms like Instagram and Facebook to post workout tips, transformations, and client testimonials. Create a professional presence that highlights your personal training style, and don’t shy away from tagging local gyms or fitness brands that might be hiring part-time trainers!
✨Apply Directly to Gyms
Don’t just rely on job boards! Head to local gyms and fitness centres and ask if they're looking for part-time trainers. A personal visit can make you stand out, plus you might get a chance to demonstrate your skills right then and there. And remember, check out the careers page on Love Recruitment's website too!
Some tips for your application 🫡
Show off your qualifications:Make sure to highlight your fitness qualifications and certifications prominently on your CV. If you’ve got any relevant courses or specialisations like nutrition or fitness classes, shout about them! It gives us a quick insight into your expertise in personal training.
Bring your personality to your cover letter:We’re looking for someone who not only knows their stuff but can also connect with clients. Use your cover letter to showcase your passion for fitness and how you can motivate others. Share a brief story or experience that demonstrates your coaching style – this is your chance to let your personality shine!
Tailor your experience to the role:When detailing your experience, focus on roles where you've helped others reach their fitness goals. Mention any part-time work or volunteer roles in fitness that show your ability to coach and support clients. This lets us see how you will relate to our clients at Love Recruitment.
Keep it concise but impactful:As it's part-time, we know time is of the essence! Keep your CV and cover letter concise while ensuring they pack a punch. Use bullet points for easy reading and focus on key achievements in your previous roles. It makes it easier for us to see the value you can bring to Love Recruitment!
How to prepare for a job interview at Love Recruitment
✨Showcase Your Coaching Skills
Since you’re applying for a part-time role in fitness and personal training, be prepared to demonstrate your coaching abilities. This might involve a practical assessment where they'll ask you to conduct a mini training session or walk them through a workout, so brush up on your cues and motivational techniques!
✨Know Your Fitness Tech
Be ready to discuss the fitness technology and tools you're familiar with, like apps for tracking workouts or nutrition. Many clients now look for trainers who can integrate tech into their training, so mentioning tools or platforms you’ve used can show you’re up-to-date with current trends in the fitness industry.
✨Highlight Your Availability and Flexibility
As a part-time trainer, your availability is key. Be clear about your schedule and show you're adaptable to clients' needs. Highlight any previous experience working with varied client schedules, which is often crucial in this role, as people might want sessions early mornings or late evenings.
✨Share Your Success Stories
Prepare to discuss specific examples of your past clients' successes. Whether it's helping someone achieve their weight loss goals or improving their strength, having concrete stories will help illustrate your impact. Bring along any testimonials or results, if you have them, to make your case even stronger when chatting with Love Recruitment.
