At a Glance
- Tasks: Manage a luxury spa, deliver classes, and provide personal training.
- Company: Leading fitness and leisure recruitment agency in the UK.
- Benefits: Competitive pay, extra holiday, health incentives, and performance-related bonuses.
- Why this job: Join a vibrant team and create unforgettable experiences for residents.
- Qualifications: REPs Level 3 preferred; self-motivated with strong interpersonal skills.
- Other info: Exciting opportunity for growth in a dynamic luxury environment.
The predicted salary is between 12 - 16 £ per hour.
Location: South London
Hours: Part time (Monday-Sunday)
Pay: £14.80 per hour + Personal training
We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will open and close the facility, deliver group exercise classes, personal training and other services, and always be on top of your game—making sure you give your all to help residents make the most of their time within the spa.
The Role
- Providing excellent customer service to residents and guests
- Promoting a thriving community within the spa
- Overseeing the day-to-day running of the spa while on shift
- Actively seeking new clients and opportunities to grow your personal training and/or massage client base
- Working with the wider residential estate team to provide a first-class resident experience
- Providing Personal Training sessions to help achieve site targets
Requirements
- REPs Level 3 (Level 2 will be considered)
- Self-motivated and able to work with minimal supervision
- High level of interpersonal skills
- Previous experience within the luxury gym, spa, or hotel markets
Desirable Attributes
- Previous experience within the luxury gym, spa, or hotel markets
- First aid and/or pool safety experience
What Can We Offer You?
A forward-thinking company with our staff at the centre of our business. Benefits include extra holiday, performance-related pay, health incentives, and more.
Does this sound like you?
Gym and Spa Duty Manager in London employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym and Spa Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness and leisure industry. Attend local events or workshops where you can meet potential employers and showcase your passion for the role.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Contact gyms and spas directly, even if they’re not advertising. Show them how you can add value to their team!
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and personal training. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are enthusiastic about joining our community.
We think you need these skills to ace Gym and Spa Duty Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the gym and spa industry shine through. We want to see how much you care about providing an unforgettable experience for residents and guests!
Tailor Your CV: Make sure your CV highlights relevant experience in luxury gyms, spas, or hotels. We’re looking for specific examples of how you've delivered excellent customer service and contributed to a thriving community.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Love Recruitment
✨Know Your Spa Inside Out
Before the interview, make sure you research the spa's services and ethos. Familiarise yourself with their offerings, such as group exercise classes and personal training. This will show your genuine interest and help you discuss how you can enhance the resident experience.
✨Showcase Your Customer Service Skills
As a Duty Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you can create a thriving community within the spa and be ready to share your ideas.
✨Demonstrate Your Leadership Qualities
You'll be overseeing the day-to-day running of the spa, so highlight any previous leadership roles. Discuss how you motivate teams and ensure smooth operations. Be prepared to talk about how you handle challenges and maintain high standards.
✨Be Ready to Discuss Personal Training Goals
Since growing your personal training client base is part of the role, come prepared with strategies on how you would attract new clients. Share your vision for personal training sessions and how you plan to meet site targets while providing exceptional service.