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For Companies At a Glance
- Tasks: Welcome guests, serve delicious drinks, and create a vibrant atmosphere.
- Company: Join the UK's leading luxury fitness studio in High Street Kensington.
- Benefits: Earn £12.77 per hour, enjoy staff discounts, and free classes.
- Why this job: Be part of a dynamic team and make every customer's experience exceptional.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Flexible weekend hours with opportunities for growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
The UK's leading specialist fitness and leisure recruitment agency.
About Studio FIX
Studio FIX is a luxury fitness studio occupying 7,500 sq ft on Kensington High Street. Across three studios, we offer Yoga, Barre, Mat Pilates, Lagree Megaformer, Boxing, Lift, and HIIT classes, alongside fully stocked changing rooms and a coffee & juice lounge. The studio is fully wheelchair accessible and community-focused.
About the Role
We’re looking for friendly, energetic, and reliable part-time Front of House Team Members to join our weekend team. You’ll be the first point of contact for our clients — welcoming guests, creating a positive atmosphere, and ensuring every customer enjoys an exceptional experience from start to finish. This role is ideal for someone who thrives in a fast-paced environment, remains calm under pressure, and takes pride in delivering excellent customer service. As a growing startup, we value adaptability, initiative, and fresh ideas.
Responsibilities
- Greet and serve customers with warmth and professionalism
- Handle bookings, sign-ins, phone calls, and general front desk duties
- Maintain a clean, organised, and welcoming studio environment
- Support team operations during busy periods
- Open and/or close the studio, ensuring health & safety procedures are completed
- Stay up to date with fitness, wellness, and studio trends
- Share ideas for events, collaborations, and community engagement
- Use the MindBody booking system (training provided) and provide daily sales reports
- Prepare coffee, protein smoothies, and juice smoothies (training provided)
- Support management in keeping the studio “Instagram ready”
Requirements
- Excellent communication and customer service skills
- Positive, proactive, and team-oriented attitude
- Available to work weekends
- Experience in hospitality, fitness, or retail front-of-house is a plus
- Reliable, punctual, and confident under pressure
Benefits
- £12.77 hourly pay
- Supportive and welcoming team environment
- Staff discounts and perks
- Free classes (where available)
Front of House Team Member / Coffee & Juice Bar in London employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member / Coffee & Juice Bar in London
✨Tip Number 1
Get to know the studio! Before your interview, pop by Studio FIX and soak up the vibe. Familiarising yourself with the space and its offerings will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and energetic side shine through. Remember, they’re looking for someone who can create a positive atmosphere, so be yourself and engage with everyone.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle busy periods or customer complaints. Having a few examples ready will show that you’re calm under pressure and ready to deliver excellent service.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Front of House Team Member / Coffee & Juice Bar in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our community-focused vibe.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your past roles have prepared you for being the friendly face of Studio FIX, so be specific about your achievements!
Keep It Professional Yet Friendly: While we want to get to know you, remember to keep your application professional. Use a friendly tone, but make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Studio FIX!
How to prepare for a job interview at Love Recruitment
✨Know the Studio Inside Out
Before your interview, take some time to research Studio FIX. Familiarise yourself with their classes, services, and community focus. This will not only show your genuine interest but also help you answer questions about how you can contribute to their positive atmosphere.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming environment, be prepared to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your proactive attitude and ability to thrive under pressure.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to handle a mock customer interaction. Practice greeting customers warmly and addressing their needs efficiently. This will showcase your communication skills and ability to maintain professionalism in a fast-paced setting.
✨Bring Fresh Ideas to the Table
As a growing startup, Studio FIX values fresh ideas. Think about potential events or community engagement strategies you could suggest during the interview. This shows your initiative and willingness to contribute to the studio's growth, making you a standout candidate.
