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For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch customer service at a lively venue.
- Company: Join a vibrant family entertainment venue in Romford, focused on fun and community.
- Benefits: Enjoy a competitive salary, bonus scheme, and no late nights!
- Why this job: Be part of a dynamic team in a fun environment with great career growth opportunities.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Supportive management and a strong sense of community await you!
The predicted salary is between 24000 - 42000 £ per year.
Hospitality Manager at Family Entertainment Venue
Location: Romford
Salary: £30,000 + Bonus Scheme
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fun, fast-paced environment? We\’re looking for a dynamic and dedicated Hospitality Manager to lead our team at a vibrant family entertainment venue in Romford.
Key Responsibilities:
- Oversee daily operations of the venue, ensuring a high standard of customer service.
- Lead, motivate, and develop a team of front-of-house staff, including hiring and training.
- Manage budgets, stock control, and supplier relationships.
- Ensure compliance with health, safety, and hygiene standards.
What We Offer:
- Competitive salary of £30,000 per annum, plus bonus scheme.
- Opportunity to work in a fun and family-friendly environment.
- Career development and progression opportunities within the company.
- Supportive management and a strong sense of community.
- No late nights!
About You:
- Proven experience in hospitality management, preferably in a family-oriented or entertainment venue.
- Strong leadership and interpersonal skills, with a passion for customer service.
- Ability to manage a diverse team in a high-energy environment.
- Financial acumen and understanding of profit and loss management.
- Excellent organizational and problem-solving skills.
If you\’re looking for an exciting opportunity to work in a lively, family-focused environment, we\’d love to hear from you!
Your recruiter for this role is Helen Horton, Account Director at Love Recruitmentand can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of roles in the sector.
Department Assistant Management Locations Essex
Hospitality Manager at Family Entertainment Venue employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager at Family Entertainment Venue
✨Tip Number 1
Familiarise yourself with the family entertainment industry. Research current trends and popular attractions in Romford to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend local events or join online forums to connect with others who work in similar roles, which could lead to valuable insights or referrals.
✨Tip Number 3
Prepare examples of your leadership experience. Think of specific situations where you successfully managed a team or improved customer service, as these will be key talking points in your interview.
✨Tip Number 4
Showcase your passion for customer service. Be ready to discuss how you create memorable experiences for guests, as this aligns perfectly with the role's focus on exceptional customer experiences.
We think you need these skills to ace Hospitality Manager at Family Entertainment Venue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management, especially in family-oriented or entertainment venues. Use specific examples that demonstrate your leadership skills and customer service passion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the venue. Mention how your background aligns with the key responsibilities, such as team leadership and budget management, to make a strong case for your candidacy.
Highlight Relevant Skills: In your application, emphasise your financial acumen and problem-solving abilities. Provide examples of how you've successfully managed budgets or improved customer experiences in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in hospitality management.
How to prepare for a job interview at Love Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction, especially in a family-oriented setting.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and motivating teams. Highlight any successful training or development initiatives you've implemented, and be ready to explain how you handle team dynamics in a fast-paced environment.
✨Understand Financial Management
Be prepared to talk about your experience with budgets and stock control. Familiarise yourself with basic profit and loss management concepts, as this role requires financial acumen to ensure the venue's success.
✨Know Health and Safety Standards
Research the relevant health, safety, and hygiene standards applicable to hospitality venues. Be ready to discuss how you have ensured compliance in previous roles and how you would implement these standards in the new position.
