At a Glance
- Tasks: Drive membership growth and enhance customer experiences in the leisure and fitness sector.
- Company: Established leisure and fitness organisation with a strong community presence.
- Benefits: Collaborative leadership environment and strategic role with career progression opportunities.
- Other info: Flexible working hours and a chance to influence senior management decisions.
- Why this job: Shape sales strategy and make a real impact on customer engagement.
- Qualifications: Proven sales experience, strong communication skills, and digital proficiency.
The predicted salary is between 40000 - 50000 £ per year.
Location: South Gloucestershire.
Our client is a well-established leisure and fitness organisation with a strong community presence across South Gloucestershire. They're looking for a commercially-minded Sales & Experience Manager to drive membership growth, sharpen the customer journey, and lead sales performance across their centres.
This is a genuinely broad, high-impact role. You'll be shaping sales strategy from the ground up, using digital tools and data to improve how people join, engage with, and stay loyal to the organisation, and you'll have real influence at senior management level. If you enjoy building systems that work, motivating teams to hit targets, and turning insight into action, this is the sort of role that rewards initiative.
On offer is a genuinely collaborative senior leadership environment, and a role with clear scope to shape strategy and progress within the organisation.
Working pattern: Full time, 37 hours per week, with flexibility to work outside normal office hours as the role requires.
Key responsibilities:
- Sales growth: Develop and drive sales systems and initiatives that grow fitness and swim membership across centres.
- Performance management: Monitor KPIs and sales targets, and foster a strong performance culture among centre teams.
- Customer experience: Develop digitally-enabled sales and customer journeys, using technology and AI to improve efficiency and outcomes.
- Leadership: Line manage the Contact Centre Manager and act as a proactive member of the senior management team.
- Commercial insight: Research industry trends, competitor activity, and pricing to inform new commercial initiatives and revenue growth.
About you:
- Commercially sharp: A proven track record in sales, customer service, and driving commercial performance, with the business acumen to back it up.
- A natural communicator: Confident engaging with staff and stakeholders at every level, and comfortable managing multiple priorities under pressure.
- Digitally capable: Proficient across Microsoft Office and industry systems such as Leisure Management Systems and prospecting or CRM tools.
What's in it for you:
This is an opportunity for someone to step outside of the day to day life of club operations into a more strategic role.
Your recruiter for this role is Helen Horton, Account Director at Love Recruitment, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment across the fitness and leisure sector and work on a number of roles within the industry. If you're keen to be considered, please 'Apply Now'.
Sales & Experience Manager - Leisure & Fitness Sector in Gloucester employer: Love Recruitment
REP Fitness is an exceptional employer that champions a dynamic and innovative work culture, perfect for those passionate about fitness and performance. With remote working flexibility and the opportunity to engage with elite sports organisations across the UK and Europe, employees benefit from strong earning potential and the chance to make a significant impact in the industry. The company prioritises employee growth through strategic partnerships and industry engagement, making it an ideal place for ambitious professionals looking to thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Experience Manager - Leisure & Fitness Sector in Gloucester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Experience Manager - Leisure & Fitness Sector at Love Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Love Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Experience Manager - Leisure & Fitness Sector. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Experience Manager - Leisure & Fitness Sector in Gloucester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Love Recruitment:When writing your cover letter, make sure to tailor your message specifically for Love Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Love Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Love Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Love Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Love Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
