General Manager – Leisure & Hospitality Venue
General Manager – Leisure & Hospitality Venue

General Manager – Leisure & Hospitality Venue

Stevenage Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant leisure venue, ensuring smooth operations and exceptional customer service.
  • Company: Join a dynamic team in the leisure hospitality sector, focused on fun and performance.
  • Benefits: Enjoy a competitive salary, performance bonuses, and a lively work environment.
  • Why this job: This role offers hands-on leadership, team building, and the chance to make a real impact.
  • Qualifications: 18 months of management experience in leisure or hospitality is essential.
  • Other info: Flexible shifts required, including evenings and weekends; bonus points for motorsport passion!

The predicted salary is between 30000 - 40000 £ per year.

General Manager – Leisure & Hospitality Venue

High Wycombe

Up to £45,000 + Bonus

Do you love fast-paced environments, big personalities, and being right in the middle of the action? Are you the kind of leader who rolls up their sleeves, jumps on the floor, and gets stuck in with the team?

Then this could be the role for you.

We’re on the lookout for a high-energy General Manager to run a buzzing leisure and hospitality venue in High Wycombe. If you enjoy leading people, creating great customer moments, and driving results — all while having fun at work — you’ll feel right at home here.

What You’ll Be Getting Up To

No two days are the same, but you’ll be:

  • Running the show day-to-day, keeping the venue safe, smooth and profitable

  • Building, training and motivating a great team who love what they do

  • Keeping a close eye on budgets, rotas, stock and results

  • Coming up with fun local promotions and sales ideas to drive footfall

  • Making sure standards are always high — from customer service to compliance

  • Being visible, approachable and hands-on with both guests and your team

What We’re Looking For

You don’t need to be perfect — but you do need to bring energy and leadership:

  • At least 3 years’ management experience in leisure, hospitality, retail or sport (AGM level or above)

  • Confident running operations and understanding the numbers

  • A people-first leader who knows how to get the best out of a team

  • Positive, proactive and great under pressure

  • Someone who genuinely enjoys delivering brilliant customer experiences

  • Happy to work evenings and weekends as part of a flexible rota

Extra Points If You Have

  • Experience in busy, high-energy venues

  • An interest in motorsport or active leisure

  • Solid knowledge of health and safety standards

What You’ll Get in Return

  • Salary up to £45,000 plus performance-based bonus

  • A lively, upbeat working environment where no two days are the same

  • Real opportunities to grow your career as the business expands

  • A supportive, passionate team who like to work hard and enjoy the ride

Ready to Take the Driver’s Seat?

If you’re ready for a leadership role where you can make your mark, have fun, and build something special, we’d love to hear from you. Apply now to join a growing business that rewards energy, ideas and great leadership.

Ready to lead the future of leisure in Hertfordshire? Your recruiter for this role is Helen Horton, Account Director at Love Recruitment. Helen and Love Recruitment specialise in roles across the fitness and leisure sectors.

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General Manager – Leisure & Hospitality Venue employer: Love Recruitment

Join a vibrant and dynamic team as a General Manager in our leisure hospitality venue, where your leadership will directly impact customer experiences and team development. We offer a competitive salary with performance bonuses, a fun and fast-paced work environment, and ample opportunities for career growth within a passionate team. Located in the heart of Hertfordshire, this role allows you to thrive in a community-focused setting while enjoying the excitement of the leisure industry.
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Contact Detail:

Love Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager – Leisure & Hospitality Venue

Tip Number 1

Network within the leisure and hospitality industry. Attend local events, trade shows, or workshops where you can meet professionals in the field. Building relationships with people who work in similar venues can provide valuable insights and potentially lead to job opportunities.

Tip Number 2

Showcase your leadership skills by volunteering for community events or initiatives related to leisure and hospitality. This not only demonstrates your commitment to the industry but also allows you to gain practical experience and make connections that could benefit your job search.

Tip Number 3

Research the specific leisure venue you're applying to. Understand their unique offerings, customer demographics, and operational challenges. Tailoring your approach and demonstrating knowledge about their business during interviews can set you apart from other candidates.

Tip Number 4

Prepare for situational interview questions by reflecting on your past experiences in management. Think of specific examples where you've successfully led a team, resolved conflicts, or improved customer service. Being ready to share these stories will help you convey your suitability for the role.

We think you need these skills to ace General Manager – Leisure & Hospitality Venue

Leadership Skills
Operational Management
Customer Service Excellence
Financial Management
Team Development
Budget Management
Marketing and Outreach Strategies
Health and Safety Compliance
Problem-Solving Skills
Communication Skills
High Energy and Proactivity
Flexibility in Working Hours
Attention to Detail
Performance Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience in leisure, hospitality, or retail environments. Emphasise your operational and financial management skills, as well as any achievements that demonstrate your ability to lead a team and deliver exceptional customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific examples of how you've energised teams and improved customer experiences in previous positions. This is your chance to show your personality and leadership style.

Highlight Relevant Experience: In your application, focus on your hands-on management experience. Discuss your approach to training and developing teams, managing budgets, and driving performance. Use metrics where possible to quantify your successes.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a fast-paced, customer-focused environment. Mention your flexibility and commitment to working shifts, including evenings and weekends, as this aligns with the job requirements.

How to prepare for a job interview at Love Recruitment

Show Your Leadership Skills

As a General Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your hands-on approach and ability to energise others.

Know the Venue Inside Out

Familiarise yourself with the specific leisure venue you’re applying for. Understand its operations, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute.

Highlight Customer Service Experience

Customer service is key in this role. Be ready to share stories that illustrate your commitment to delivering exceptional experiences and how you've handled challenging situations with customers.

Discuss Financial Acumen

Since managing budgets and financial reporting is part of the job, prepare to discuss your experience with financial management. Bring examples of how you've successfully managed costs while driving revenue in previous roles.

General Manager – Leisure & Hospitality Venue
Love Recruitment
Location: Stevenage

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