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For Companies At a Glance
- Tasks: Lead daily operations and enhance customer experience in a vibrant leisure venue.
- Company: Join the UK's leading fitness and leisure recruitment agency.
- Benefits: Competitive salary, performance incentives, and a dynamic work environment.
- Why this job: Make a real impact while driving growth in a high-energy setting.
- Qualifications: Experience in managing customer-facing operations and strong leadership skills.
- Other info: Enjoy autonomy and support from an experienced Operations Director.
The predicted salary is between 32000 - 48000 £ per year.
A high-activity, multi-use venue in Derby is seeking a strategic, operations-focused General Manager with strong leadership capability and a hands-on, entrepreneurial mindset. This is a role for someone who thrives in a dynamic environment, enjoys taking ownership, and is motivated by improving systems, growing engagement and elevating standards. You’ll oversee day-to-day operations, lead a team, and play a central role in shaping the venue’s culture, customer experience and long-term performance.
Key Responsibilities
- Lead all aspects of daily operations across a busy, multifunctional venue, ensuring consistent delivery and smooth running at all times.
- Act as a visible leader on site — supporting staff, engaging with customers and ensuring high service standards.
- Drive operational excellence by refining processes, improving workflows, and implementing efficient systems.
- Manage, mentor and motivate the team to deliver results, ensuring clarity of expectations and a positive working culture.
- Take ownership of venue performance, working with the Operations Director to meet targets and identify growth opportunities.
- Lead on scheduling, resource planning and day-to-day problem-solving to keep the venue functioning seamlessly.
- Maintain exceptional standards of presentation, safety, compliance and overall venue experience.
- Introduce new initiatives, ideas and solutions that enhance customer engagement and venue activity.
Person Profile
- Demonstrable experience managing a multifaceted, customer-facing operation.
- Strong leadership skills with the ability to inspire and develop teams.
- Entrepreneurially minded — proactive, commercially aware and comfortable taking initiative.
- Confident decision-maker who thrives in environments where priorities shift quickly.
- Highly organised, detail-focused and capable of managing multiple operational streams at once.
- Excellent communicator who builds strong relationships with teams, customers and partners.
- Comfortable working in a hands-on capacity and stepping into operational tasks where required.
- Flexible approach to working hours, including occasional evenings and weekends.
What’s on Offer
- A senior leadership role with genuine autonomy and the opportunity to influence venue direction.
- Competitive salary with potential for performance incentives.
- A varied, high-energy working environment where no two days are the same.
- The chance to make a meaningful impact and drive growth within an established venue.
- Support from an experienced Operations Director while retaining significant local decision-making control.
General Manager – Great Leisure Venue in Derby employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager – Great Leisure Venue in Derby
✨Tip Number 1
Get to know the venue inside out! Before your interview, visit the place if you can. Familiarise yourself with their operations and customer experience. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider info can give you an edge in your interview.
✨Tip Number 3
Prepare to showcase your leadership style! Think of examples where you've successfully led a team or improved operations. Be ready to discuss how you can bring that same energy to the venue.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace General Manager – Great Leisure Venue in Derby
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, so share specific examples that demonstrate your ability to motivate others.
Be Entrepreneurial: This role is all about taking initiative, so don’t be shy! Share any innovative ideas or solutions you've implemented in previous roles. We love candidates who think outside the box and are proactive in improving operations.
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show that you understand what we’re looking for. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Love Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue thoroughly. Understand its operations, customer demographics, and any recent initiatives they've implemented. This will not only show your genuine interest but also help you discuss how you can contribute to their goals.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved team performance. Be ready to discuss your leadership philosophy and how it aligns with the venue's culture.
✨Demonstrate Your Problem-Solving Skills
Since the role involves day-to-day problem-solving, come prepared with examples of challenges you've faced in previous roles and how you overcame them. Highlight your ability to think on your feet and adapt to changing priorities.
✨Engage with the Interviewer
Treat the interview as a two-way conversation. Ask insightful questions about the venue's future plans, team dynamics, and operational challenges. This shows that you're not just interested in the role, but also in contributing to the venue's success.
