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- Tasks: Lead a passionate team to deliver exceptional customer experiences in a fun environment.
- Company: Join a leading family entertainment brand with exciting growth plans.
- Benefits: Competitive salary, bonus opportunities, and career development.
- Other info: Flexible hours and a supportive culture await you!
- Why this job: Be part of a dynamic team shaping the future of leisure and entertainment.
- Qualifications: 2+ years management experience in leisure or hospitality.
The predicted salary is between 32000 - 32000 £ per year.
We are currently recruiting for an exciting opportunity with a leading leisure operator in the West Midlands. This business has ambitious expansion plans over the next 2–3 years, making this a fantastic time to join a growing and forward‑thinking organisation. This is an excellent opportunity for a passionate and driven manager looking to take the next step in their leisure career.
As Assistant General Manager, you will have a genuine passion for delivering exceptional customer service while maintaining the highest standards of health and safety. You may already be a General Manager of a smaller venue, or an Operations Manager or Assistant General Manager ready for a new challenge within a dynamic and expanding business.
What’s in it for you?
- Join a well-established and growing leisure operator
- Be part of a supportive team with a strong culture
- Work within a business with exciting growth plans over the next few years
- Excellent opportunity for career development and progression
Who are we looking for?
We are keen to speak with experienced managers who are looking for their next challenge within an ambitious organisation with exciting plans for 2026 and beyond. Candidates will ideally have experience managing within a multi‑faced leisure or hospitality environment, such as:
- Holiday parks
- Family entertainment centres
- Trampoline parks
- Bowling venues
- Or other customer‑focused leisure businesses
What do we need from you?
- Minimum 2 years management experience within the leisure or hospitality industry
- Ability to work flexible hours, including evenings and weekends
- Proactive and enthusiastic, with the ability to think on your feet
- Strong leadership skills with the ability to manage, motivate and develop a team
- Results‑driven mindset with a focus on performance
- Approachable, customer‑focused and a positive presence for both guests and staff
Assistant General Manager – Industry-Leading Family Entertainment Brand employer: Love Recruitment
Contact Detail:
Love Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager – Industry-Leading Family Entertainment Brand
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the hunt for an Assistant General Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s culture and values. Since this role is all about delivering exceptional customer service, think of examples from your past experiences that showcase your leadership skills and customer focus.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your experience and how it aligns with the job description. This will help you articulate your passion for the leisure industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and enthusiastic about joining our growing team.
We think you need these skills to ace Assistant General Manager – Industry-Leading Family Entertainment Brand
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the leisure industry shine through in your application. We want to see that you genuinely care about delivering exceptional customer service and creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in the leisure or hospitality sector. We’re looking for managers who have a proven track record, so don’t be shy about showcasing your achievements and skills that align with the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about your management experience and how it relates to our ambitious growth plans. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Love Recruitment
✨Know Your Venue
Before the interview, do your homework on the family entertainment brand. Familiarise yourself with their offerings, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Be ready to discuss how you motivate and develop your staff.
✨Emphasise Customer Service
This role is all about delivering exceptional customer service. Think of specific instances where you've gone above and beyond for customers. Highlight your proactive approach and how you ensure a positive experience for guests.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Prepare for questions like how you'd handle a busy weekend or a customer complaint. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.