Service Management Office Lead in London

Service Management Office Lead in London

London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Love Recruitment Ltd

At a Glance

  • Tasks: Lead and shape creative vision across international markets while executing key campaigns.
  • Company: Dynamic company focused on health, fitness, and wellness brands.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on building scalable creative systems.
  • Why this job: Make a real impact by defining brand expression and leading creative initiatives.
  • Qualifications: Proven senior creative leadership experience with strong design skills.

The predicted salary is between 60000 - 80000 £ per year.

Our client is seeking a Group Creative Lead to shape and deliver a compelling creative vision across multiple international markets. This is a unique opportunity for a strategic and hands-on creative leader who can define brand expression at a group level while still contributing directly to key campaigns and initiatives.

Initially, the role will combine creative leadership with hands-on execution, particularly supporting priority campaigns in the UK. Over time, the focus will increasingly shift towards scaling creative capability, systems and governance across the group as the business expands into new markets.

  • Creative Strategy & Brand Leadership
  • Define and evolve the group-wide creative vision and brand expression across current and future markets.
  • Act as brand custodian, ensuring consistency while allowing for local market relevance.
  • Translate brand strategy into clear creative principles, design systems and brand guidelines.
  • Creative Leadership & Team Development
    • Build a collaborative, high-performance creative culture.
    • Set clear workflows, expectations and quality standards.
    • Partner with marketing leaders to prioritise projects and balance group and local needs.
    • Develop scalable creative systems, templates and asset libraries.
    • Ensure efficient use of internal teams and external creative partners.
    • Work closely with digital and communications teams to align creative execution across channels.
  • Creative Direction & Execution
    • Lead creative direction for key campaigns and brand initiatives.
    • Ensure all creative output meets brand, quality and accessibility standards.
    • Contribute hands-on design support when required across digital, social, CRM, print and experiential channels.
    • Partner closely with digital, communications, insights and local marketing teams.
    • Support expansion into new markets through clear creative playbooks and frameworks.
    • Help new markets launch with strong brand alignment and consistent creative execution.
    • Support the management of external creative agencies, ensuring high-quality deliverables are delivered on time and within budget.
    • Build strong relationships with senior stakeholders across local and group teams.
    • Contribute to wider brand and marketing leadership discussions.

    Proven experience in a senior creative leadership role combining strategy and hands-on execution. Strong background in brand-led design across digital and physical channels. Demonstrated ability to deliver high-quality creative work while leading and mentoring teams. Experience building scalable creative systems, frameworks or design operations. Highly proficient with Adobe Creative Suite (Figma and AirTable advantageous). Passion for health, fitness or wellness brands is advantageous.

    Service Management Office Lead in London employer: Love Recruitment Ltd

    As a leading employer in the creative sector, our company offers a dynamic and collaborative work environment that fosters innovation and personal growth. With a strong focus on employee development, we provide opportunities for team members to enhance their skills while contributing to impactful campaigns across international markets. Our hybrid working model ensures flexibility, allowing you to balance your professional and personal life effectively, all while being part of a passionate team dedicated to shaping brand narratives in the health and wellness space.
    Love Recruitment Ltd

    Contact Detail:

    Love Recruitment Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Management Office Lead in London

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

    ✨Tip Number 2

    Show off your creative flair! When you get the chance to meet hiring managers or team members, bring along a portfolio that showcases your best work. We want to see how you’ve defined brand expression and led creative projects in the past.

    ✨Tip Number 3

    Be ready to chat about your vision! Prepare to discuss how you would evolve the creative strategy for the company. We love candidates who can think big and have a clear plan for scaling creative capabilities across markets.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can contribute to our creative culture.

    We think you need these skills to ace Service Management Office Lead in London

    Creative Leadership
    Brand Strategy
    Creative Direction
    Design Systems
    Project Management
    Collaboration
    Team Development
    Digital Marketing
    Adobe Creative Suite
    Hands-on Design Execution
    Stakeholder Management
    Scalable Creative Systems
    Quality Assurance
    Market Expansion Strategy
    Communication Skills

    Some tips for your application 🫡

    Show Your Creative Vision: When you're writing your application, make sure to highlight your unique creative vision. We want to see how you can shape and deliver compelling ideas that resonate across different markets. Don’t just tell us; show us through examples of your past work!

    Be Hands-On: Since this role involves both leadership and hands-on execution, we’d love to see how you've balanced these in your previous roles. Share specific projects where you’ve led a team while also rolling up your sleeves to get involved in the creative process.

    Emphasise Collaboration: Collaboration is key for us at StudySmarter. In your application, mention how you've built high-performance teams and worked with various stakeholders. We’re looking for someone who can foster a collaborative culture and set clear expectations.

    Tailor Your Application: Make sure to tailor your application to reflect our job description. Use the same language and focus on the skills and experiences that align with what we’re looking for. And remember, applying through our website is the best way to get noticed!

    How to prepare for a job interview at Love Recruitment Ltd

    ✨Know the Brand Inside Out

    Before your interview, dive deep into the company's brand and creative vision. Understand their current campaigns and how they express their brand across different markets. This will not only show your enthusiasm but also help you articulate how you can contribute to their creative strategy.

    ✨Showcase Your Creative Leadership

    Prepare examples of your past experiences where you've successfully led creative teams or projects. Be ready to discuss how you set workflows, expectations, and quality standards. Highlight any scalable systems or frameworks you've developed that could benefit the company as they expand.

    ✨Be Hands-On with Your Ideas

    Since the role involves both strategic leadership and hands-on execution, come prepared with ideas or concepts that demonstrate your ability to translate brand strategy into creative principles. Bring a portfolio that showcases your best work across digital, social, and print channels.

    ✨Build Relationships on the Spot

    During the interview, focus on building rapport with your interviewers. Ask insightful questions about their current projects and challenges. This will not only show your interest but also demonstrate your ability to partner effectively with marketing leaders and stakeholders.

    Service Management Office Lead in London
    Love Recruitment Ltd
    Location: London

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