At a Glance
- Tasks: Lead and evolve hospitality operations across premium padel venues in London.
- Company: Join a dynamic team in one of the UK's exciting growth stories.
- Benefits: Competitive salary up to £55,000 plus bonus and opportunities for career development.
- Other info: Hands-on leadership role with a focus on innovation and team development.
- Why this job: Shape guest experiences and create memorable moments in a vibrant hospitality environment.
- Qualifications: Experience in managing hospitality operations and a passion for premium service.
The predicted salary is between 55000 - 55000 £ per year.
Are you passionate about creating exceptional hospitality experiences? Do you love the energy of premium lifestyle venues where sport, wellness and social connection come together? We're looking for a Hospitality General Manager – Multi Site to lead and evolve the hospitality operation across a collection of premium padel venues in London. This is an exciting opportunity for someone who thrives in operations, loves being part of the action, and understands how outstanding service and a commercially successful food and beverage offer work hand in hand.
Working across multiple locations, you'll partner closely with the Venue General Managers to ensure every guest experience is delivered to the highest possible standard, whilst continually driving revenue growth, operational excellence and innovation.
The Role
This is far more than a traditional bar management position. You'll be responsible for leading the hospitality strategy across the venues, ensuring consistency in service, stock control and presentation, whilst developing an offer that reflects the premium nature of the brand. You'll spend time coaching teams on the floor, supporting venue leaders, reviewing commercial performance and introducing seasonal food and drink concepts that keep members coming back for more.
What You'll Be Doing
- Driving hospitality revenue and maximising secondary spend across all venues.
- Working alongside Venue General Managers to deliver exceptional service standards and operational consistency.
- Leading, coaching and developing hospitality teams, creating an energetic and people-focused culture.
- Taking ownership of stock management, GP performance, ordering processes and wastage controls.
- Reviewing and refreshing the food and beverage offering, introducing seasonal menus and premium products that reflect current trends.
- Supporting the planning and delivery of tournaments, member events and social activations that make each venue a destination.
- Maintaining exceptional standards of presentation, cleanliness and compliance across all hospitality spaces.
- Being a visible, hands-on leader who enjoys working alongside the team and engaging with members.
About You
You'll probably already be operating as a Bar Manager, Hospitality Manager or Food & Beverage Manager within a premium hospitality, leisure or lifestyle business and be ready for a broader multi-site challenge. You'll need to bring:
- Experience managing hospitality operations across one or more sites.
- Strong commercial awareness with a track record of driving revenue and managing margins.
- Excellent stock management and financial control skills.
- A passion for premium service and creating memorable guest experiences.
- The ability to inspire, coach and develop teams.
- A hands-on leadership style—you love being on the floor as much as reviewing the numbers.
- A genuine interest in hospitality trends, seasonal menus and creating an offer that feels fresh and exciting.
Why Join?
This is an opportunity to be part of one of the UK's most exciting growth stories in sport and lifestyle hospitality. You'll have the freedom to shape the hospitality proposition, influence the guest experience across multiple sites and work with a passionate team that's building something truly special. If you're passionate about people, padel and hospitality, we'd love to hear from you.
Hospitality General Manager – Multi Site in London employer: Love Recruitment Ltd
Join a dynamic and innovative team at the forefront of the UK's sport and lifestyle hospitality scene, where your passion for exceptional service and premium experiences will be celebrated. With a strong focus on employee development, you'll have the opportunity to lead and inspire teams across multiple vibrant venues in London, all while enjoying a competitive salary and bonus structure. Embrace a culture that values creativity, collaboration, and a hands-on approach, making every day an exciting opportunity to shape memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality General Manager – Multi Site in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show up and shine! If you can, visit the venues you're interested in. Engage with the staff, observe the operations, and get a feel for the vibe. This not only shows your enthusiasm but also gives you valuable insights to discuss in interviews.
✨Tip Number 3
Prepare for those interviews! Research the company’s values, recent news, and their approach to hospitality. Be ready to share how your experience aligns with their goals, especially around creating exceptional guest experiences and driving revenue.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Make sure to highlight your hands-on leadership style and passion for premium service in your application. Let’s make some magic happen together!
We think you need these skills to ace Hospitality General Manager – Multi Site in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating exceptional experiences and how that aligns with our vision at StudySmarter.
Tailor Your CV:Make sure your CV is tailored to the role of Hospitality General Manager. Highlight your experience in managing multiple sites and driving revenue growth, as these are key aspects we’re looking for.
Be Specific:In your cover letter, be specific about your achievements in previous roles. Use numbers and examples to demonstrate how you've successfully led teams and improved service standards—this will grab our attention!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing hospitality team.
How to prepare for a job interview at Love Recruitment Ltd
✨Know Your Venues
Before the interview, make sure you research the specific padel venues you'll be managing. Understand their unique offerings, customer demographics, and any recent events they've hosted. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your hands-on leadership approach. Share examples of how you've successfully coached teams in the past, particularly in high-pressure environments. Highlight your ability to inspire and develop staff while maintaining exceptional service standards.
✨Demonstrate Commercial Acumen
Since driving revenue is key for this role, come armed with examples of how you've previously maximised secondary spend or improved profit margins. Discuss any innovative food and beverage concepts you've introduced and how they positively impacted guest experiences and sales.
✨Passion for Hospitality Trends
Express your enthusiasm for current hospitality trends and seasonal menus. Be ready to share ideas on how you would refresh the food and drink offerings at the venues. This shows that you’re not just about maintaining standards but also about evolving and enhancing the guest experience.
