At a Glance
- Tasks: Lead hospitality operations across premium padel venues, ensuring exceptional guest experiences.
- Company: Dynamic hospitality group focused on sport, wellness, and social connection.
- Benefits: Competitive salary up to £55,000 plus bonus, with opportunities for growth.
- Other info: Be part of a fun, energetic culture with plenty of opportunities to innovate.
- Why this job: Join a vibrant team and shape the future of hospitality in exciting venues.
- Qualifications: Experience in hospitality management and a passion for outstanding service.
The predicted salary is between 55000 - 55000 £ per year.
Are you passionate about creating exceptional hospitality experiences? Do you love the energy of premium lifestyle venues where sport, wellness and social connection come together? We're looking for a Hospitality General Manager – Multi Site to lead and evolve the hospitality operation across a collection of premium padel venues in London. This is an exciting opportunity for someone who thrives in operations, loves being part of the action, and understands how outstanding service and a commercially successful food and beverage offer work hand in hand.
Working across multiple locations, you'll partner closely with the Venue General Managers to ensure every guest experience is delivered to the highest possible standard, whilst continually driving revenue growth, operational excellence and innovation.
The Role
This is far more than a traditional bar management position. You'll be responsible for leading the hospitality strategy across the venues, ensuring consistency in service, stock control and presentation, whilst developing an offer that reflects the premium nature of the brand. You'll spend time coaching teams on the floor, supporting venue leaders, reviewing commercial performance and introducing seasonal food and drink concepts that keep members coming back for more.
What You'll Be Doing
- Driving hospitality revenue and maximising secondary spend across all venues.
- Working alongside Venue General Managers to deliver exceptional service standards and operational consistency.
- Leading, coaching and developing hospitality teams, creating an energetic and people-focused culture.
- Taking ownership of stock management, GP performance, ordering processes and wastage controls.
- Reviewing and refreshing the food and beverage offering, introducing seasonal menus and premium products that reflect current trends.
- Supporting the planning and delivery of tournaments, member events and social activations that make each venue a destination.
- Maintaining exceptional standards of presentation, cleanliness and compliance across all hospitality spaces.
- Being a visible, hands-on leader who enjoys working alongside the team and engaging with members.
About You
You'll probably already be operating as a Bar Manager, Hospitality Manager or Food.
Hospitality General Manager – Multi Site employer: Love Recruitment Ltd
At Love Recruitment Ltd, we pride ourselves on being an exceptional employer in the premium fitness and hospitality sector. Our vibrant work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development. Located in the heart of Greater London, we offer competitive benefits and a dynamic environment where your contributions directly impact member satisfaction and club success.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality General Manager – Multi Site
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. Share your experiences and how you’ve created exceptional guest experiences in the past. Remember, they want someone who fits their vibrant culture!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to venues you admire and express your interest in working with them. A well-timed email can make all the difference and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows you’re serious about joining our team. So, don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace Hospitality General Manager – Multi Site
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality in your application! Share specific examples of how you've created exceptional experiences in previous roles. We want to feel your energy and commitment to delivering top-notch service.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Hospitality General Manager role. Highlight your leadership experience, operational excellence, and any innovative ideas you've implemented in past positions. We love a good fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect match for this role. Be personal, be engaging, and don’t forget to mention your understanding of the premium lifestyle venues we operate. Show us what makes you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Love Recruitment Ltd
✨Know Your Venues Inside Out
Before the interview, make sure you research the specific padel venues you'll be managing. Understand their unique offerings, customer demographics, and any recent events or changes. This will show your passion for the role and help you discuss how you can enhance their hospitality strategy.
✨Showcase Your Leadership Style
Be prepared to talk about your experience in leading and developing teams. Share specific examples of how you've coached staff to improve service standards or how you've fostered a positive culture. This is crucial for a role that requires hands-on leadership across multiple sites.
✨Demonstrate Your Commercial Acumen
Highlight your understanding of revenue growth and stock management. Discuss strategies you've implemented in the past to maximise secondary spend or reduce wastage. This will reassure them that you can drive profitability while maintaining exceptional service.
✨Bring Fresh Ideas to the Table
Think about seasonal food and drink concepts that could work well in their venues. Be ready to share innovative ideas that reflect current trends and enhance the guest experience. This shows you're not just a manager but a forward-thinking leader who can keep the brand fresh and exciting.
