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For Companies At a Glance
- Tasks: Lead a vibrant leisure venue, ensuring smooth operations and exceptional customer service.
- Company: Join a growing business passionate about fitness and leisure, with a close-knit team culture.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for career development.
- Why this job: This role offers hands-on leadership in a fun environment, perfect for those who love people and problem-solving.
- Qualifications: 18 months of management experience in leisure, hospitality, or retail is required.
- Other info: Flexible shifts, including evenings and weekends, are part of the job.
The predicted salary is between 36000 - 40000 £ per year.
Are you a dynamic leader with a hands-on approach and a passion for operations? Do you thrive in a fast-paced, customer-focused environment? We're looking for a General Manager to take charge of a high-energy leisure venue in Watford. This is an exciting opportunity for someone with strong operational experience who can lead from the front, energise a team, and consistently deliver outstanding customer service. If you love working with people, solving problems on the ground, and driving performance, this role is for you.
What You’ll Be Doing:
- Taking full ownership of site operations, ensuring everything runs safely, efficiently, and profitably
- Leading, training, and developing a junior team to deliver best-in-class customer experiences
- Managing budgets, stock, staffing, and financial reporting with precision and integrity
- Driving local marketing, outreach, and upselling to boost footfall and revenue
- Maintaining high standards in health & safety, compliance, and facility upkeep
- Being visible and involved—this isn’t a desk job, it’s a leadership role on the ground
What We’re Looking For:
- Minimum 18 months’ management experience (Assistant Manager level or above) in a leisure, hospitality, sports or retail environment
- Proven operational and financial management skills
- High energy and a proactive, can-do attitude
- A natural team builder with excellent communication and leadership qualities
- Someone who thrives on delivering exceptional customer service
- Flexible and committed to working shifts, including evenings and weekends
Bonus Points If You Have:
- Experience managing high-volume venues
- Passion for motorsport or active leisure
- Knowledge of health & safety procedures and standards
What’s In It For You:
- Competitive salary plus performance-based bonuses
- A fun, fast-paced working environment
- Opportunities to develop your leadership career
- Be part of a passionate, close-knit team who love what they do
Ready to lead from the front and take your career to the next level? Apply now and join a growing business that rewards energy, initiative, and results.
General Manager - Leisure Hospitality Venue employer: Love Recruitment Ltd
Contact Detail:
Love Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leisure Hospitality Venue
✨Tip Number 1
Network with professionals in the leisure and hospitality industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at venues like ours.
✨Tip Number 2
Showcase your leadership skills by volunteering for community events or projects related to leisure and hospitality. This hands-on experience can demonstrate your ability to manage teams and deliver exceptional customer service.
✨Tip Number 3
Research our venue and understand our unique offerings. Being knowledgeable about our operations and customer base will help you stand out during any discussions or interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed budgets and improved operational efficiency in previous roles. This will highlight your relevant experience and align with what we’re looking for.
We think you need these skills to ace General Manager - Leisure Hospitality Venue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in leisure, hospitality, or retail. Emphasise your operational and financial management skills, as well as any achievements that demonstrate your ability to lead a team and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous positions. This is your chance to show your personality and enthusiasm!
Highlight Leadership Qualities: In both your CV and cover letter, focus on your leadership qualities. Provide examples of how you've trained and developed team members, and how you’ve driven performance in a fast-paced environment. This will resonate with the hiring team looking for a dynamic leader.
Showcase Problem-Solving Skills: Include instances where you've effectively solved problems on the ground. Whether it’s managing budgets, ensuring compliance, or improving operational efficiency, demonstrating your proactive approach will set you apart from other candidates.
How to prepare for a job interview at Love Recruitment Ltd
✨Show Your Leadership Skills
As a General Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your hands-on approach and ability to energise others.
✨Know the Venue Inside Out
Familiarise yourself with the specific leisure venue you're interviewing for. Understand its operations, customer demographics, and any recent changes or challenges it has faced. This will show your genuine interest and preparedness.
✨Highlight Customer Service Excellence
Be ready to discuss your commitment to outstanding customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers, as this role heavily focuses on delivering exceptional service.
✨Prepare for Financial Management Questions
Since the role involves managing budgets and financial reporting, brush up on your financial management skills. Be prepared to discuss how you've handled budgets in previous roles and any strategies you've used to drive profitability.
