At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a fast-paced leisure environment.
- Company: Join a leading leisure operator with exciting expansion plans.
- Benefits: Competitive salary, bonus opportunities, generous holiday allowance, and career progression.
- Other info: Flexible working hours, including weekends and evenings, in a vibrant setting.
- Why this job: Make your mark in a growing brand while enjoying a supportive and ambitious culture.
- Qualifications: Experience in a customer-facing role, with a passion for service and safety.
The predicted salary is between 30600 - 37400 £ per year.
- Assistant General Manager in Acton, West London - Leisure Operator
- £36k (experience dependent) + bonus
Our client is a leading leisure operator with ambitious expansion plans over the next few years, and they're looking for an experienced Assistant General Manager to take charge of service and operations at their flagship Acton site.
Customer experience sits at the heart of everything they do, and their management teams live and breathe it every single day.
You'll take ownership of the day-to-day running of the venue, leading a team through service, sales and operations while keeping both staff and guests safe.
It's a genuine opportunity to make your mark with a brand that's growing.
On offer is a competitive salary plus bonus, a genuinely supportive and ambitious culture, and real scope to progress as the business expands.
Five days per week on a rota basis, including weekends and some evenings, in line with the demands of a seven-day leisure operation.
Leadership
Lead, coach and motivate a team, driving performance across service, sales and operations.
Experience
You're an Assistant Manager or Operations Manager working in a multi-faceted, fast-moving, customer-facing business, whether that's a health club, family entertainment centre, trampoline park, bowling venue or similar leisure operation.
You're driven by delivering an amazing experience for every guest and have a genuine passion for customer service and health and safety.
A competitive salary plus bonus.
The chance to join an ambitious, fast-growing leisure brand.
A generous holiday allowance, including bank holidays.
Your recruiter for this role is Helen Horton, Account Director at Love Recruitment, and can be contacted simply by applying for the role below.
Helen and Love Recruitment specialise in recruitment across the fitness and leisure sector and work on a number of roles within the industry.
Assistant General Managers in City of London employer: Love Recruitment Ltd
As a Membership Sales Manager at the Brilliant Leisure Centre, you'll be part of a vibrant team dedicated to enhancing the local community's fitness experience. The company fosters a supportive work culture that prioritises employee growth and development, offering competitive salaries with commission opportunities, and the chance to make a real impact in members' lives. With a focus on customer service excellence and community engagement, this role provides a fulfilling environment for those passionate about fitness and sales.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Managers in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Love Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Love Recruitment Ltd
Don't be shy about reaching out to Love Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Managers in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Love Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Love Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
