At a Glance
- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45/FS8 franchisee network in the UK and Europe.
- Benefits: Earn competitive pay, coaching bonuses, and uncapped commission opportunities.
- Other info: Flexible part-time role with great team culture and growth potential.
- Why this job: Be part of an exciting fitness expansion and make a real impact on members' lives.
- Qualifications: Sales experience and a passion for fitness are preferred.
The predicted salary is between 30000 - 40000 £ per year.
About CSG UK and Europe: CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance.
Our group has three values, and one very clear mission, which drive every decision and hire we make as a company and are key for our continued success.
- Core Values:
- Culture First.
- Performance Driven.
- Act Like an Owner.
Mission: To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
Job Description: The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager. Within this role, there is an opportunity (and it is encouraged) to coach, allowing you to be closer to the product, and ultimately excel at your job.
Job Details:
- Employment Status: Part Time.
- Salaried Remuneration: £15 p/h.
- Coaching Remuneration: £25 - £32.50 per class.
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based on Performance).
- Working Hours: 20 hours p/w.
- Report to: Studio Manager - Kelly Connor.
Key Responsibilities:
- Contact all new leads on sales dashboard ‘Scalr’ to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard ‘Loyalsnap’.
- Follow through on all member related questions or queries that come through all communication channels (Email and Whatsapp Hotline).
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via Instagram channels.
Key Skills and Qualifications:
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred).
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organisational requirements.
Studio Sales Support / F45 Coach employer: Love Recruitment Limited
CSG UK and Europe is an exceptional employer, offering a vibrant work culture that prioritises personal growth and community engagement. As part of the leading F45 and FS8 franchisee network, employees benefit from competitive remuneration, uncapped commission opportunities, and the chance to coach, fostering both professional development and a sense of ownership in their roles. With a commitment to providing the best experience for members, working at CSG means being part of a dynamic team dedicated to making a positive impact in the fitness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Sales Support / F45 Coach
✨Tip Number 1
Get to know the studio vibe! Visit F45 London Fields, chat with the team, and soak up the atmosphere. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Network like a pro! Connect with current coaches and staff on social media. Ask questions about their experiences and share your passion for fitness – it’s all about building relationships!
✨Tip Number 3
Show off your skills! If you get a chance, offer to lead a trial class or a small group session. This is your moment to shine and demonstrate your coaching abilities while engaging with potential members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our community.
We think you need these skills to ace Studio Sales Support / F45 Coach
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let your enthusiasm for fitness and coaching shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping others achieve their fitness goals.
Highlight Relevant Experience:Make sure to mention any previous sales or customer service experience you have, especially in the fitness industry. We love seeing how your past roles can contribute to our mission of providing the best 60 minutes of our customers' day.
Be Personable and Engaging:Your written application should reflect your personality. Use a friendly tone and be engaging, as this role is all about connecting with people. Show us that you can communicate effectively and build relationships with our members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at CSG UK and Europe.
How to prepare for a job interview at Love Recruitment Limited
✨Know the Company Values
Before your interview, make sure you understand CSG UK's core values: Culture First, Performance Driven, and Act Like an Owner. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the company’s success.
✨Showcase Your Sales Skills
Since the role focuses on driving sales and retaining memberships, prepare to discuss your previous sales experiences. Bring specific examples of how you've successfully sold products or services, and be ready to explain your approach to customer service and relationship building.
✨Be Ready to Coach
This position encourages coaching, so be prepared to talk about your fitness background and any coaching experience you have. If you hold a Level 2 Fitness Instructor qualification, highlight it and share how you can contribute to the studio's community and member engagement.
✨Prepare Questions for the Studio Manager
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the studio's future. For example, ask about upcoming community events or how the team collaborates to achieve sales targets.
