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For Companies At a Glance
- Tasks: Keep facilities in top shape and ensure a great experience for members and guests.
- Company: Join a supportive team dedicated to creating a welcoming environment.
- Benefits: Competitive salary, hands-on work, and the chance to make a real impact.
- Why this job: Perfect for problem solvers who take pride in their work and enjoy teamwork.
- Qualifications: Technical skills in trades like carpentry or plumbing are essential.
- Other info: Opportunity for growth in a dynamic fitness environment.
The predicted salary is between 26000 - 28000 £ per year.
Our client is looking for a proactive and hands-on Maintenance Operative to help keep their facilities in outstanding condition. This is a key role in ensuring members and guests enjoy a safe, welcoming and high-quality environment every day of the week. You’ll take ownership of both planned and reactive maintenance across the sites within your remit, helping to create an exceptional experience for everyone who walks through the doors.
What You’ll Be Doing
- Playing an active role in maintaining and improving the operational standards across our client’s facilities
- Using your technical skills to positively impact the overall member experience
- Delivering great service by ensuring facilities are safe, well-maintained and always looking their best
- Carrying out planned preventative maintenance and responding quickly to any issues or defects
- Managing tasks through a property management system to ensure efficient completion
- Engaging with members and understanding how facilities are used so you can help improve their experience
- Supporting the leadership team with health and safety compliance and documentation
- Helping to ensure everyone on site enjoys a safe and healthy environment
- Assisting with resolving member feedback and maintenance-related issues in a timely manner
- Managing repairs, ordering parts and following operational and financial procedures
- Sharing knowledge and best practice with colleagues and supporting the wider team
- Taking part in additional tasks or projects when required
- Occasionally working outside standard hours to ensure the highest standards are maintained
How Success Is Measured
- Achievement of operational KPIs
- Delivery of individual objectives set with the General Manager
- Positive feedback from members and colleagues
- Alignment with company values and performance expectations
- Compliance with all relevant legislation and internal audits
Skills, Experience & Qualifications
- A technical trade or discipline such as carpentry, plumbing or single-phase electrics – essential
- Pool Plant Operator Qualification (STA or equivalent) – essential
- A strong focus on customer service and member satisfaction
- Great communication, listening and teamwork skills
- Ability to work independently and collaboratively
- Full driving licence or ability to travel efficiently between sites (for multi-site roles)
Why Join?
This is a fantastic opportunity to join a supportive team where your skills make a real difference every day. If you enjoy solving problems, taking pride in your work and helping create an excellent environment for members, we’d love to hear from you.
Maintenance Operative in Hertfordshire in Stevenage employer: Love Recruitment Limited
Contact Detail:
Love Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Hertfordshire in Stevenage
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for Maintenance Operatives, like how you handle maintenance issues or ensure safety standards. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant certifications, like your Pool Plant Operator Qualification. This not only demonstrates your expertise but also gives you a chance to discuss your hands-on experience during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for their team.
We think you need these skills to ace Maintenance Operative in Hertfordshire in Stevenage
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and any relevant experience in maintenance. We want to see how you can bring your expertise to the role and improve our facilities!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing how you connect your experience with what we’re looking for.
Be Personable: Remember, we’re not just looking for qualifications; we want to know about you! Share a bit about your passion for customer service and how you’ve made a positive impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Love Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical skills related to carpentry, plumbing, or electrics. Be ready to discuss specific examples of how you've used these skills in past roles, as this will show your hands-on experience and problem-solving abilities.
✨Show Off Your Customer Service Skills
Since this role is all about enhancing the member experience, think of times when you've gone above and beyond for customers. Prepare a couple of anecdotes that highlight your communication and teamwork skills, as well as your ability to resolve issues quickly.
✨Familiarise Yourself with Health and Safety Standards
Understanding health and safety compliance is crucial for this position. Brush up on relevant legislation and be prepared to discuss how you’ve ensured safety in previous roles. This will demonstrate your commitment to creating a safe environment for everyone.
✨Be Ready to Discuss Multi-Site Management
If you're applying for a multi-site role, think about how you would manage tasks across different locations. Have a plan in mind for how you'd use a property management system to keep everything running smoothly, and be ready to share your thoughts on efficient travel between sites.