At a Glance
- Tasks: Engage with members, drive sales, and create a vibrant gym community.
- Company: Join Snap Fitness, a welcoming and highly-rated community gym.
- Benefits: Competitive pay, free gym membership, bonuses, and growth opportunities.
- Other info: Fast-paced environment with clear career progression and supportive management.
- Why this job: Be part of a dynamic team that values engagement and community spirit.
- Qualifications: Friendly, organised, and eager to learn; sales experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Snap Fitness Herne Bay is a well-established, highly rated community gym, known locally for being welcoming, clean, and well run. Members consistently praise the team for creating a supportive, motivating environment where people feel comfortable and encouraged. The franchisee operates multiple Snap Fitness gyms across the South East. Our focus is simple: strong standards, engaged teams, and gyms that members genuinely enjoy being part of.
As a Sales Receptionist, you will be the main point of contact for members and prospective members and play an active role in the commercial and cultural success of the gym. This is not a passive reception role. You will contribute to:
- Membership sales and conversion
- Member engagement and retention
- Creating an inspiring, community-led gym environment
Key Responsibilities
- Converting enquiries, walk-ins, and trials into memberships
- Delivering confident, professional tours of the gym
- Providing a warm, consistent welcome to members and visitors
- Supporting member retention through follow-ups and engagement
- Helping organise and promote member events, challenges, and community initiatives
- Supporting social media content and local promotional activity
- Using club systems to track activity, manage enquiries, and improve conversion
- Managing reception admin, calls, emails, and daily tasks
- Maintaining high standards of cleanliness, safety, and presentation
About You
This role would suit someone who is:
- Friendly, confident, and professional
- Comfortable working in a fast-paced, customer-facing environment
- Sales-focused but supportive, not pushy
- Organised, reliable, and hands-on
- Creative and interested in events and community engagement
- Comfortable using digital systems and social platforms
- Willing to learn, develop new skills, and adopt new technology
Experience in sales, customer service, hospitality, or fitness is helpful, but not essential. Attitude, work ethic, and willingness to learn are more important.
Why Join Us
- Competitive hourly rate plus a discretionary quarterly bonus
- Full-time, stable role within a growing gym group
- Supportive management and clear expectations
- Opportunity to develop skills in sales, events, and engagement
- Free gym membership
- Access to a rewards and savings platform
- Progression opportunities
This role is ideal for someone who wants to be involved, visible, and part of a gym that values both its members and its team — not just someone to sit behind a desk.
Sales Receptionist Instructor in Herne Bay - Snap Fitness employer: Love Recruitment Limited
Snap Fitness Herne Bay is an exceptional employer that prioritises a supportive and engaging work culture, making it an ideal place for those passionate about fitness and community. With competitive pay, a stable full-time role, and opportunities for personal and professional growth, employees are encouraged to develop their skills in sales and member engagement while enjoying the benefits of free gym membership and a rewards platform. Join a team that values your contributions and fosters a motivating environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Receptionist Instructor in Herne Bay - Snap Fitness
✨Tip Number 1
Get to know the gym! Before your interview, pop into Snap Fitness Herne Bay and chat with the team. This shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your sales pitch! As a Sales Receptionist, you'll need to convert enquiries into memberships. Role-play with a friend to get comfortable with your approach and build confidence.
✨Tip Number 3
Show off your community spirit! Think of ideas for member events or challenges that could enhance the gym's culture. Bring these ideas to the interview to demonstrate your creativity and engagement.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of the role.
We think you need these skills to ace Sales Receptionist Instructor in Herne Bay - Snap Fitness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who fits into our supportive and motivating environment.
Highlight Relevant Experience:Even if you don’t have direct experience in sales or fitness, think about any customer service roles or community engagement activities you've been involved in. Share those experiences in your application to show us how you can contribute to our gym's success!
Tailor Your Application:Make sure to tailor your application specifically for the Sales Receptionist role at Snap Fitness. Mention how your skills align with our focus on member engagement and retention, and how you can help create that inspiring gym environment we pride ourselves on.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Love Recruitment Limited
✨Know the Gym Inside Out
Before your interview, take some time to familiarise yourself with Snap Fitness Herne Bay. Visit the gym if you can, check out their social media, and understand their community initiatives. This will show your genuine interest and help you answer questions about how you can contribute to their welcoming environment.
✨Showcase Your People Skills
As a Sales Receptionist, you'll be the face of the gym. During the interview, highlight your experience in customer service or any roles where you've engaged with people. Share specific examples of how you've created positive experiences for customers or resolved issues effectively.
✨Demonstrate Your Sales Savvy
Prepare to discuss your approach to sales and member engagement. Think of times when you've successfully converted inquiries into sales or retained customers. Be ready to explain how you would apply these skills in a gym setting, focusing on building relationships rather than being pushy.
✨Bring Your Creative Ideas
Snap Fitness values community engagement, so come armed with ideas for events or initiatives that could enhance member experience. Whether it's a fitness challenge or a social media campaign, showing your creativity will demonstrate your commitment to making the gym a vibrant place for members.
