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- Tasks: Engage with potential members and enhance their experience through effective communication.
- Company: Join a dynamic fitness team dedicated to growth and member satisfaction.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for personal development.
- Why this job: Be part of a successful team that values your input and creativity in member engagement.
- Qualifications: Previous experience in fitness and sales, strong communication skills, and a proactive attitude required.
- Other info: Weekend shifts included; perfect for those looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
Membership Consultant
Hours: 40hrs includes weekends/varying shift pattern
Key Objectives:
To increase the number of new members on a month-by-month basis
To increase the overall number of members through retention
To meet Sales and Retention kpi’s collectively through team work
To deliver an excellent customer experience every time
To enhance an already very successful Team
Key Tasks:
To develop and implement campaigns to recruit new members
To tour and sign-up new members
To utilise Ez runner to identify and contact web/phone/walk-in enquiries
To be able to run reports in software with complete accuracy.
To run reports to identify new joiners for all vital info incl source
Customer Service; Identify customers’ needs and respond proactively to member concerns
Come up with ideas to enhance member journey and ways to communicate with members
Must Haves:
- Previous industry experience in fitness and sales
- Great communication skills, spoken as well as written
- Proficient in microsoft
- Great work ethic and able to work to deadlines & targets
- Be motivated & motivational
- Team player but also be able to work autonomously
#J-18808-Ljbffr
Membership Consultant - Surrey Sales · Surrey employer: Love Recruitment Limited
Contact Detail:
Love Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Consultant - Surrey Sales · Surrey
✨Tip Number 1
Familiarise yourself with the fitness industry and current trends. Understanding what attracts new members and keeps them engaged will help you stand out during interviews.
✨Tip Number 2
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully increased membership or retention in past roles.
✨Tip Number 3
Showcase your communication skills by practising how you would engage with potential members. Role-playing scenarios can help you articulate your approach to customer service effectively.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your conversation to align with our mission can demonstrate your enthusiasm for joining our team and contributing to our success.
We think you need these skills to ace Membership Consultant - Surrey Sales · Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fitness and sales. Emphasise any previous roles where you successfully increased membership or met sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the fitness industry and your commitment to delivering excellent customer experiences. Mention specific examples of how you've contributed to team success in the past.
Showcase Communication Skills: Since great communication skills are a must-have, ensure your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or team members.
Highlight Teamwork and Autonomy: Demonstrate your ability to work both as part of a team and independently. Provide examples from your previous roles where you successfully collaborated with others or took initiative on your own.
How to prepare for a job interview at Love Recruitment Limited
✨Showcase Your Sales Skills
Be prepared to discuss your previous experience in sales, particularly in the fitness industry. Highlight specific examples where you successfully met or exceeded sales targets, as this will demonstrate your ability to contribute to the team's objectives.
✨Demonstrate Excellent Communication
Since great communication skills are a must-have for this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with customers in the past, especially in resolving concerns or enhancing their experience.
✨Prepare for Teamwork Scenarios
As teamwork is essential for meeting KPIs, think of instances where you've collaborated with others to achieve a common goal. Be ready to discuss how you can contribute to a positive team environment while also being able to work independently.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft and report generation is important, brush up on your skills with relevant software tools. Be prepared to discuss how you've used technology in previous roles to track performance or manage customer data effectively.
