At a Glance
- Tasks: Drive membership sales and engage with the community at F45 London Fields.
- Company: Join the leading F45 franchisee network in the UK and Europe.
- Benefits: Earn competitive pay, coaching bonuses, and uncapped commission.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of an exciting fitness expansion and make a real impact.
- Qualifications: Sales experience and a passion for fitness are preferred.
The predicted salary is between 30000 - 40000 £ per year.
About CSG UK and Europe: CSG UK and Europe is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with 4 F45s and 2 FS8s studios within its portfolio - F45 Oxford Circus, F45 London Fields, F45 Haggerston, F45 High Street Kensington, FS8 Oxford Circus, FS8 High Street Kensington. The group is heading into a period of large and exciting expansion, and has also launched FS8 in the UK, which is a new innovative fitness concept combining yoga, pilates and resistance and is taking the market by storm.
Our group has three values, and one very clear mission, and these drive every decision and hire we make as a company and are key for our continued success.
- 3 Core Values: Culture First. Performance Driven. Act Like an Owner.
- Mission: To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.
Job Description: The Studio Sales Support will act as the main driver of selling new memberships, and retaining current memberships at F45 London Fields. This role includes anything membership related; be it driving referral schemes, corporate initiatives, or organising member socials. Strategy and leadership will be driven by your Studio Manager. Within this role, there is an opportunity (and it is encouraged) to coach. This will allow you to be closer to the product, and ultimately excel at your job.
Job Details:
- Employment Status: Part Time.
- Salaried Remuneration: £15 p/h.
- Coaching Remuneration: £25 - £32.50 per class.
- Commission: Yes (Quarterly) - OTE Uncapped (£4,000 Based on Performance).
- Working Hours: 20 hours p/w.
- Report to: Studio Manager - Kelly Connor.
Key Responsibilities:
- Contact all new leads on sales dashboard ‘Scalr’ to sign onto a trial, membership or any other package bundle.
- Call all new trial leads and book them into their first class.
- Call all 1st visits prior to their first class to welcome them into the studio and to let them know all studio procedures.
- Call any 1st visits, post their first class to ask for feedback, gauge their interest and execute on next steps for each individual case.
- Collate all sales notes from coaches into our sales dashboard ‘Loyalsnap’.
- Follow through on all member related questions or queries that come through all communication channels. (Email and Whatsapp Hotline)
- Execute on all studio operational tasks to ensure optimal day to day running of the studio.
- Coordinate and support Studio Manager on all community events that take place throughout the year.
- All direct messaging (DM) tasks via instagram channels.
Key Skills and Qualifications:
- L2 Fitness Instructor (Preferred).
- CRM Training (Preferred).
- Previous sales experience.
- Excellent customer service skills.
- Exceptional verbal and written communication skills.
- Energy and enthusiasm to assist in the management of day to day operations.
- Proven ability to work well within a team environment.
- Track record of exceeding KPIs.
- Time management and organisation.
- Ability to maintain a professional appearance and behaviour.
- Willingness to work flexibly in response to changing organizational requirements.
Studio Sales Support / F45 Coach in London employer: Love Recruitment Limited
CSG UK and Europe is an exceptional employer, offering a vibrant work culture that prioritises personal growth and community engagement. As part of the leading F45/FS8 franchisee network, employees benefit from competitive remuneration, uncapped commission opportunities, and the chance to coach, fostering both professional development and a sense of ownership in their roles. With a commitment to providing the best experience for customers and a focus on cultural values, working at CSG means being part of an exciting expansion in a dynamic fitness environment.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Sales Support / F45 Coach in London
✨Tip Number 1
Get to know the studio vibe! Visit F45 London Fields, chat with the team, and soak up the atmosphere. This will help you understand their culture and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current coaches and staff on social media. Ask them about their experiences and any tips they might have for landing the role. It’s all about making those connections!
✨Tip Number 3
Show off your sales skills! Prepare some ideas on how you’d drive membership sales and retention. Bring these to your interview to demonstrate your proactive approach and understanding of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CSG family and contributing to our mission.
We think you need these skills to ace Studio Sales Support / F45 Coach in London
Some tips for your application 🫡
Show Your Passion for Fitness:When you're writing your application, let your enthusiasm for fitness and the F45 community shine through. We want to see how much you care about helping others achieve their goals and how you can contribute to our mission of providing the best 60 minutes of their day.
Tailor Your Experience:Make sure to highlight any relevant experience you have in sales or customer service. We love seeing how your past roles align with what we do at CSG UK and Europe. Don’t just list your jobs; explain how they’ve prepared you for this role!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Studio Sales Support position. Remember, we’re looking for exceptional communication skills!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the first step towards joining our team!
How to prepare for a job interview at Love Recruitment Limited
✨Know the Company Inside Out
Before your interview, make sure you research CSG UK and Europe thoroughly. Understand their mission, core values, and the unique aspects of F45 and FS8. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Sales Skills
Since the role focuses on driving sales and retaining memberships, prepare specific examples from your past experiences where you've successfully sold a product or service. Highlight your strategies for engaging customers and how you’ve exceeded KPIs in previous roles.
✨Demonstrate Your Coaching Ability
As coaching is encouraged in this role, be ready to discuss your coaching philosophy and any relevant experience. Share how you can motivate and inspire others, and perhaps even suggest ways you could enhance the member experience through coaching.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the studio's culture, upcoming community events, or how they measure success in membership retention. This shows that you're proactive and genuinely interested in contributing to their mission.
