At a Glance
- Tasks: Lead and evolve hospitality operations across premium padel venues in London.
- Company: Join a dynamic team in one of the UK's exciting growth stories in sport and lifestyle hospitality.
- Benefits: Competitive salary up to £55,000, bonus, and benefits.
- Other info: Hands-on leadership role with opportunities for personal and professional growth.
- Why this job: Shape guest experiences and drive innovation in a vibrant hospitality environment.
- Qualifications: Experience in managing hospitality operations and a passion for premium service.
The predicted salary is between 55000 - 55000 £ per year.
Are you passionate about creating exceptional hospitality experiences? Do you love the energy of premium lifestyle venues where sport, wellness and social connection come together? We're looking for a Hospitality General Manager. This is a Multi Site role to lead and evolve the hospitality operation across a collection of premium padel venues in London. This is an exciting opportunity for someone who thrives in operations, loves being part of the action, and understands how outstanding service and a commercially successful offer work hand in hand.
Working across multiple locations, you'll partner closely with the Venue General Managers to ensure every guest experience is delivered to the highest possible standard, whilst continually driving revenue growth, operational excellence and innovation.
The Role
This is far more than a traditional hospitality management position. You'll be responsible for leading the hospitality strategy across the venues, ensuring consistency in service, stock control and presentation, whilst developing an offer that reflects the premium nature of the brand. You'll spend time coaching teams on the floor, supporting venue leaders, reviewing commercial performance and introducing seasonal food and drink concepts that keep members coming back for more.
What You'll Be Doing
- Driving hospitality revenue and maximising secondary spend across all venues.
- Working alongside Venue General Managers to deliver exceptional service standards and operational consistency.
- Leading, coaching and developing hospitality teams, creating an energetic and people-focused culture.
- Taking ownership of stock management, GP performance, ordering processes and wastage controls.
- Reviewing and refreshing the food and beverage offering, introducing seasonal menus and premium products that reflect current trends.
- Supporting the planning and delivery of tournaments, member events and social activations that make each venue a destination.
- Maintaining exceptional standards of presentation, cleanliness and compliance across all hospitality spaces.
- Being a visible, hands-on leader who enjoys working alongside the team and engaging with members.
About You
You'll already be operating as a Bar Manager, Hospitality Manager or Food & Beverage Manager within a premium hospitality, leisure or lifestyle business and be ready for a broader multi-site challenge. You'll need to bring:
- Experience managing hospitality operations across one or more sites.
- Strong commercial awareness with a track record of driving revenue and managing margins.
- Excellent stock management and financial control skills.
- A passion for premium service and creating memorable guest experiences.
- The ability to inspire, coach and develop teams.
- A hands‐on leadership style—you love being on the floor as much as reviewing the numbers.
- A genuine interest in hospitality trends, seasonal menus and creating an offer that feels fresh and exciting.
Why Join?
This is an opportunity to be part of one of the UK's most exciting growth stories in sport and lifestyle hospitality. You'll have the freedom to shape the hospitality proposition, influence the guest experience across multiple sites and work with a passionate team that's building something truly special.
Hospitality General Manager – Multi Site in London employer: Love Recruitment Limited
Join a dynamic and innovative hospitality group that prioritises exceptional guest experiences and employee development. With a vibrant work culture centred around teamwork and creativity, you'll have the opportunity to lead multiple premium venues in London, driving both operational excellence and revenue growth. Enjoy competitive benefits, a bonus structure, and the chance to shape the future of hospitality in a rapidly growing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality General Manager – Multi Site in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Love Recruitment Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Love Recruitment Limited
Don't be shy about reaching out to Love Recruitment Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality General Manager – Multi Site in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Love Recruitment Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Love Recruitment Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
