At a Glance
- Tasks: Lead and evolve hospitality operations across premium padel venues in London.
- Company: Join a dynamic team in one of the UK's exciting growth stories in sport and lifestyle hospitality.
- Benefits: Competitive salary, bonus, and benefits with opportunities for personal and professional growth.
- Other info: Be part of a passionate team creating memorable experiences across multiple locations.
- Why this job: Shape exceptional guest experiences and drive innovation in a vibrant hospitality environment.
- Qualifications: Experience in hospitality management with strong commercial awareness and leadership skills.
The predicted salary is between 55000 - 55000 £ per year.
Are you passionate about creating exceptional hospitality experiences? Do you love the energy of premium lifestyle venues where sport, wellness and social connection come together? We're looking for a Hospitality General Manager. This is a Multi Site role to lead and evolve the hospitality operation across a collection of premium padel venues in London. This is an exciting opportunity for someone who thrives in operations, loves being part of the action, and understands how outstanding service and a commercially successful offer work hand in hand.
Working across multiple locations, you'll partner closely with the Venue General Managers to ensure every guest experience is delivered to the highest possible standard, whilst continually driving revenue growth, operational excellence and innovation.
The Role
This is far more than a traditional hospitality management position. You’ll be responsible for leading the hospitality strategy across the venues, ensuring consistency in service, stock control and presentation, whilst developing an offer that reflects the premium nature of the brand. You’ll spend time coaching teams on the floor, supporting venue leaders, reviewing commercial performance and introducing seasonal food and drink concepts that keep members coming back for more.
What You’ll Be Doing
- Driving hospitality revenue and maximising secondary spend across all venues.
- Working alongside Venue General Managers to deliver exceptional service standards and operational consistency.
- Leading, coaching and developing hospitality teams, creating an energetic and people-focused culture.
- Taking ownership of stock management, GP performance, ordering processes and wastage controls.
- Reviewing and refreshing the food and beverage offering, introducing seasonal menus and premium products that reflect current trends.
- Supporting the planning and delivery of tournaments, member events and social activations that make each venue a destination.
- Maintaining exceptional standards of presentation, cleanliness and compliance across all hospitality spaces.
- Being a visible, hands-on leader who enjoys working alongside the team and engaging with members.
About You
You’ll already be operating as a Bar Manager, Hospitality Manager or Food & Beverage Manager within a premium hospitality, leisure or lifestyle business and be ready for a broader multi-site challenge. You'll need to bring:
- Experience managing hospitality operations across one or more sites.
- Strong commercial awareness with a track record of driving revenue and managing margins.
- Excellent stock management and financial control skills.
- A passion for premium service and creating memorable guest experiences.
- The ability to inspire, coach and develop teams.
- A hands‑on leadership style—you love being on the floor as much as reviewing the numbers.
- A genuine interest in hospitality trends, seasonal menus and creating an offer that feels fresh and exciting.
Why Join?
This is an opportunity to be part of one of the UK's most exciting growth stories in sport and lifestyle hospitality. You’ll have the freedom to shape the hospitality proposition, influence the guest experience across multiple sites and work with a passionate team that's building something truly special.
Hospitality General Manager – Multi Site employer: Love Recruitment Limited
Join a dynamic and innovative hospitality group that prioritises exceptional guest experiences and employee development. With a vibrant work culture centred around teamwork and creativity, you'll have the opportunity to lead multiple premium venues in London, driving both operational excellence and revenue growth. Enjoy competitive benefits, a generous bonus structure, and the chance to shape the future of hospitality in a rapidly growing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality General Manager – Multi Site
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. Share your experiences and ideas about creating exceptional guest experiences—this is your time to stand out!
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out and express your interest in working with them. A well-timed email can make all the difference and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in hospitality, especially around food and beverage offerings. This knowledge will not only help you in interviews but also position you as a valuable asset to any team. And remember, apply through our website for the best chances!
We think you need these skills to ace Hospitality General Manager – Multi Site
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see how much you love creating exceptional experiences and how that aligns with our vision at StudySmarter.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your experience in managing multi-site operations and any achievements that demonstrate your ability to drive revenue and enhance guest experiences. We love seeing relevant examples!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who fits into our energetic culture, so let us know what makes you unique and how you can contribute to our team!
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Love Recruitment Limited
✨Know Your Venues
Before the interview, do your homework on the specific padel venues you'll be managing. Understand their unique offerings and what makes them stand out in the hospitality scene. This will show your genuine interest and help you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
Be ready to share examples of how you've successfully led teams in previous roles. Highlight your hands-on approach and how you inspire and develop your staff. This is crucial for a role that requires coaching and creating a vibrant team culture.
✨Demonstrate Commercial Acumen
Prepare to discuss your experience with driving revenue and managing margins. Bring specific examples of how you've maximised secondary spend or improved stock management in past positions. This will illustrate your strong commercial awareness, which is key for this role.
✨Passion for Trends
Express your enthusiasm for current hospitality trends and seasonal menus. Share ideas you have for refreshing the food and beverage offerings at the venues. This will show that you're not just about maintaining standards but also about innovating and keeping things exciting for guests.
