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- Tasks: Manage a luxury spa, deliver fitness classes, and ensure top-notch service.
- Company: Join a forward-thinking company that values its staff and promotes wellness.
- Benefits: Enjoy perks like extra holiday, performance pay, and health incentives.
- Why this job: Be part of a vibrant community and make a real impact on residents' experiences.
- Qualifications: REPs Level 3 qualification preferred; Level 2 considered; previous luxury experience is a plus.
- Other info: Flexible hours available, with opportunities for personal training growth.
Gym and Spa Duty Manager
Location: Salford, Manchester
Salary: £12.60 per hour
Hours: 10 hours a week
Hours: available hours to be discussed (Mon-Sun) with additional personal training
We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will be responsible for opening and closing the facility, delivering group exercise classes, personal training, and other services, ensuring excellent service and resident satisfaction.
The role includes:
- Providing excellent customer service to residents and guests
- Promoting a thriving community within the spa
- Overseeing the day-to-day operations of the spa during your shift
- Actively seeking new clients and opportunities to grow your personal training and/or massage client base
- Collaborating with the wider residential estate team to provide a first-class residents experience
- Providing Personal Training sessions to help achieve site targets
Requirements:
- REPs Level 3 qualification (Level 2 considered)
- Self-motivated with the ability to work independently
- High level of interpersonal skills
- Previous experience within luxury gym/spa/hotel markets
Desirable attributes:
- Experience within luxury gym/spa/hotel markets
- First aid and pool safety certification
What we offer:
A forward-thinking company that values its staff, offering perks such as extra holiday, performance-related pay, and health incentives.
Does this sound like you?
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Gym and Spa Duty Manager PT and Fitness · Manchester employer: Love Recruitment Limited
Contact Detail:
Love Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym and Spa Duty Manager PT and Fitness · Manchester
✨Tip Number 1
Familiarise yourself with the luxury spa environment. Visit local spas and gyms to understand their operations and customer service standards. This will help you speak confidently about your experiences during interviews.
✨Tip Number 2
Network with professionals in the fitness and spa industry. Attend local fitness events or workshops to meet potential colleagues and employers. Building connections can often lead to job opportunities that aren't advertised.
✨Tip Number 3
Showcase your interpersonal skills by engaging with potential clients on social media platforms. Share fitness tips, success stories, or even short workout videos to demonstrate your expertise and attract attention from the community.
✨Tip Number 4
Prepare to discuss how you would promote a thriving community within the spa. Think of creative ideas for group classes or events that could enhance resident engagement and satisfaction, as this will show your proactive approach.
We think you need these skills to ace Gym and Spa Duty Manager PT and Fitness · Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury gym, spa, or hotel environments. Emphasise your REPs Level 3 qualification and any previous roles that involved customer service or personal training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and wellness. Mention specific experiences where you provided excellent customer service and how you can contribute to creating a thriving community within the spa.
Highlight Relevant Skills: In your application, focus on your interpersonal skills and ability to work independently. Provide examples of how you've successfully managed operations in previous roles, especially in a luxury setting.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as a Duty Manager. Discuss your commitment to delivering an unforgettable experience for residents and guests, and how you plan to actively seek new clients for personal training.
How to prepare for a job interview at Love Recruitment Limited
✨Showcase Your Customer Service Skills
As a Gym and Spa Duty Manager, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for clients in previous roles, especially in luxury environments.
✨Demonstrate Your Fitness Knowledge
With a focus on personal training and group exercise classes, make sure to highlight your REPs Level 3 qualification and any relevant fitness experience. Discuss your approach to training and how you can help clients achieve their goals.
✨Emphasise Team Collaboration
This role involves working closely with the residential estate team. Be ready to discuss how you've successfully collaborated with others in past positions to enhance the overall client experience.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or managing operations during busy times. Think of specific scenarios from your past experiences where you effectively resolved issues or improved service delivery.
