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- Tasks: Manage daily operations, deliver fitness classes, and ensure top-notch customer service.
- Company: Join a luxury spa environment focused on exceptional resident experiences.
- Benefits: Enjoy perks like extra holiday, performance pay, and health incentives.
- Why this job: Be part of a vibrant community while helping others achieve their fitness goals.
- Qualifications: REPs Level 3 qualification preferred; Level 2 considered.
- Other info: Flexible hours available, with opportunities for personal training growth.
Gym and Spa Duty Manager
Location: Salford, Manchester
Salary: £12.60 per hour
Hours: 10 hours a week
Hours: available hours to be discussed (Mon-Sun) with additional personal training
We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will be responsible for opening and closing the facility, delivering group exercise classes, personal training, and other services, ensuring excellent service and resident satisfaction.
The role includes:
- Providing excellent customer service to residents and guests
- Promoting a thriving community within the spa
- Overseeing the day-to-day operations of the spa during your shift
- Actively seeking new clients and opportunities to grow your personal training and/or massage client base
- Collaborating with the wider residential estate team to provide a first-class residents experience
- Providing Personal Training sessions to help achieve site targets
Requirements:
- REPs Level 3 qualification (Level 2 considered)
- Self-motivated with the ability to work independently
- High level of interpersonal skills
- Previous experience within luxury gym/spa/hotel markets
Desirable attributes:
- Experience within luxury gym/spa/hotel markets
- First aid and pool safety certification
What we offer:
A forward-thinking company that values its staff, offering perks such as extra holiday, performance-related pay, and health incentives.
Does this sound like you?
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Gym and Spa Duty Manager PT and Fitness · Manchester employer: Love Recruitment Limited
Contact Detail:
Love Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym and Spa Duty Manager PT and Fitness · Manchester
✨Tip Number 1
Familiarise yourself with the luxury spa environment. Research the latest trends in fitness and wellness, as well as customer service excellence in high-end settings. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the gym and spa industry. Attend local fitness events or workshops to meet potential colleagues and employers. Building connections can lead to valuable recommendations and insights about the role.
✨Tip Number 3
Prepare to discuss your experience in delivering group exercise classes and personal training. Be ready to share specific examples of how you've successfully engaged clients and improved their fitness journeys.
✨Tip Number 4
Showcase your interpersonal skills during any interactions with us. Whether it's through a phone call or an informal chat, demonstrating your ability to connect with others will highlight your suitability for the role.
We think you need these skills to ace Gym and Spa Duty Manager PT and Fitness · Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury gym, spa, or hotel environments. Emphasise your REPs Level 3 qualification and any previous roles that involved customer service or personal training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and wellness. Mention specific experiences where you provided excellent customer service and how you can contribute to creating a thriving community within the spa.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as interpersonal skills, self-motivation, and the ability to work independently. Include any certifications like first aid or pool safety if applicable.
Show Enthusiasm for the Role: Express your enthusiasm for the position and the company in your application. Mention why you are excited about working in a luxury spa environment and how you plan to enhance the resident experience.
How to prepare for a job interview at Love Recruitment Limited
✨Showcase Your Customer Service Skills
As a Gym and Spa Duty Manager, excellent customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles, especially in luxury environments.
✨Demonstrate Your Fitness Knowledge
Be ready to discuss your fitness qualifications and experience. Highlight your REPs Level 3 qualification and any relevant personal training successes to show you’re the right fit for the role.
✨Emphasise Team Collaboration
This role involves working with a wider team. Share experiences where you successfully collaborated with others to enhance client satisfaction or improve operations.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or managing day-to-day operations. Think of specific scenarios from your past that demonstrate your problem-solving skills and ability to maintain a high standard of service.
