At a Glance
- Tasks: Welcome members, manage enquiries, conduct tours, and create engaging social media content.
- Company: Join Jetts Fitness Hammersmith, a vibrant 24-hour gym with a friendly atmosphere.
- Benefits: Earn £13+ per hour, flexible hours, and gain valuable experience in customer service and sales.
- Other info: Perfect for those looking to thrive in a dynamic, people-focused environment.
- Why this job: Be the face of our gym, connect with people, and make a real impact in the fitness community.
- Qualifications: Great communication skills, a passion for fitness, and a creative flair for social media.
The predicted salary is between 13 - 15 £ per hour.
Jetts Fitness Hammersmith is a 24-hour gym offering a full range of functional, strength and cardio equipment alongside a packed group fitness timetable. We are a small, high-performing team that takes real pride in the club and the experience we give our members.
We are looking for a Front of House & Membership Consultant to join the team on a part-time basis. This is a varied, people-facing role at the heart of the club — you will be the first impression Jetts makes on every member and visitor who walks through the door, and your contribution goes well beyond the front desk.
What the role involves- Front of house & customer service: You will greet and welcome every member and visitor warmly and professionally. You are the first point of contact for enquiries in person and by phone, and you will make sure every interaction reflects what Jetts is about — friendly, knowledgeable and genuinely helpful.
- Membership sales: You will conduct tours of the club, present membership options with confidence, and convert prospective members on the day. You will manage lead follow-up and keep CRM records accurate and up to date.
- Social media & content: You will take ownership of the club's social media presence — planning, creating and posting content consistently across our channels. We want content that reflects the community, the culture and the results at Jetts Hammersmith, not just promotional posts. You will also respond to comments and messages promptly and in line with the Jetts brand tone.
- Club standards: You will help keep the club clean, stocked and presented to a high standard throughout your shift, and complete daily admin and system tasks as required.
- A natural communicator — confident, warm and professional in person and on the phone.
- Someone who enjoys selling and is comfortable having a confident conversation with a prospective member.
- Creative with social media — you do not need to be a professional content creator, but you should have an eye for what works and enjoy producing content that connects.
- Organised and reliable — you will be managing your own tasks across a shift and we need someone who takes ownership without being chased.
- A genuine interest in health, fitness and the gym environment.
- Previous experience in customer-facing roles in fitness, hospitality, retail or sales is an advantage but not essential — attitude and energy matter more.
- Pay: £13+ per hour
- Hours: 10–20 hours per week, with the potential to flex up depending on business need.
- Shifts: Weekday evenings and weekends are the core requirement — you must be available for both. Exact shift pattern to be confirmed.
This is a role that suits someone who thrives in a busy, people-focused environment and wants to build real skills in sales, customer service and content creation. If that sounds like you, we would love to hear from you.
To apply, please send your CV and a brief note on why you are the right fit for this role. Only candidates who meet the criteria above will be contacted.
Front of House & Membership Consultant – Part-Time Gym employer: Love Recruitment Limited
Jetts Fitness Hammersmith is an exceptional employer that fosters a vibrant and supportive work culture, where every team member plays a crucial role in creating a welcoming environment for our members. With flexible part-time hours, opportunities for personal growth in sales and customer service, and the chance to engage creatively through social media, we empower our staff to thrive in a dynamic fitness setting. Join us and be part of a dedicated team that takes pride in delivering outstanding experiences to our community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House & Membership Consultant – Part-Time Gym
✨Tip Number 1
Get to know the gym! Before your interview, pop in and check out the vibe. Familiarise yourself with the equipment and the layout. This way, when you chat with the team, you can show off your knowledge and genuine interest in Jetts Fitness.
✨Tip Number 2
Practice your people skills! Since this role is all about making connections, try role-playing common scenarios with a friend. Whether it’s greeting a member or giving a tour, being prepared will help you shine during the interview.
✨Tip Number 3
Show off your social media savvy! Think of some creative content ideas that reflect the Jetts community. Bring these ideas to the interview to demonstrate your enthusiasm for engaging with members online.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Front of House & Membership Consultant – Part-Time Gym
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and friendly in your tone. Remember, you're applying for a role where first impressions matter!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the job description. Focus on customer service roles or any experience in fitness, hospitality, or sales. We love seeing how your background fits with what we do at Jetts!
Craft a Compelling Cover Note:In your cover note, explain why you’re excited about this role and how you can contribute to our team. Be specific about your skills and experiences that relate to front of house duties and membership sales. We want to know why you’re the perfect fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re keen to join our Jetts community!
How to prepare for a job interview at Love Recruitment Limited
✨Know the Jetts Vibe
Before your interview, get familiar with Jetts Fitness and its culture. Visit their website and social media to understand their community focus and values. This will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Practice Your People Skills
Since this role is all about customer interaction, practice how you greet people and handle enquiries. Role-play common scenarios you might face at the front desk, like giving a tour or answering questions about memberships. This will boost your confidence and help you come across as warm and professional during the interview.
✨Show Off Your Social Media Savvy
Jetts is looking for someone who can manage their social media presence. Prepare examples of content you've created or ideas you have for engaging posts. This will demonstrate your creativity and understanding of what connects with a fitness community, making you stand out as a candidate.
✨Be Organised and Reliable
Highlight your organisational skills during the interview. Share examples of how you've managed tasks in previous roles, especially in busy environments. Showing that you can take ownership of your responsibilities without needing constant supervision will resonate well with the hiring team.
