At a Glance
- Tasks: Lead a vibrant gym team and create an amazing experience for our members.
- Company: Join Love Fitness, a supportive and inclusive gym community.
- Benefits: Competitive salary of £30,000, flexible hours, and a positive work environment.
- Other info: Regular Monday to Friday hours with opportunities for growth.
- Why this job: Make a real impact in people's fitness journeys every day.
- Qualifications: Management experience and a passion for customer service are key.
The predicted salary is between 30000 - 30000 £ per year.
Join the Love Fitness Team
Are you passionate about delivering exceptional customer experiences and leading a team to success? Love Fitness is looking for an enthusiastic, organised, and people-focused Club Manager to become the heart of our gym.
As Club Manager, you'll play a vital role in creating a welcoming and positive environment for our members while overseeing the day-to-day running of the club. You'll be the friendly face that greets members, supports your team, and helps ensure every visit to the gym is a great one.
What You'll Be Doing
- Creating a warm and welcoming atmosphere for members and visitors.
- Providing outstanding customer service and assisting with member enquiries.
- Supporting class bookings, membership sign-ups, payments, and club tours for prospective members.
- Recruiting and managing customer advisors, personal trainers, fitness instructors, and cleaning staff.
- Leading, motivating, and supporting employed and contracted team members.
- Following established systems and processes to help deliver an exceptional fitness experience.
- Taking ownership of member feedback and working with the franchisee and master franchisor to continually improve the club.
- Ensuring the gym remains clean, safe, and maintained to a high standard.
What We're Looking For
We're seeking someone who thrives in a customer-facing environment and enjoys leading a team. Fitness industry experience is welcome but not essential—your ability to deliver excellent service and manage people effectively is what matters most.
You will have:
- Previous management or supervisory experience in a customer-facing role.
- Excellent communication and organisational skills.
- The ability to remain calm and professional under pressure.
- Strong administrative and computer skills, with confidence in learning new systems.
- Outstanding leadership and people-management abilities.
- A genuine passion for customer service and creating positive experiences.
Working Hours
This role is based on a regular schedule of Monday to Friday, 9:00am – 4:00pm, with flexibility required to provide holiday and sickness cover when needed.
Salary
£30,000 per annum
Why Join Love Fitness?
At Love Fitness, we're committed to creating a supportive, friendly, and inclusive environment for both our members and our team. If you're looking for a rewarding role where you can make a real impact every day, we'd love to hear from you.
Apply today and help us inspire healthier, happier communities.
Club Manager - Sunderland - New Opening! employer: Love Fitness
Love Fitness is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for those passionate about customer service and team leadership. As a Club Manager in Sunderland, you will enjoy a regular Monday to Friday schedule, competitive salary, and the opportunity to make a meaningful impact on the fitness community while fostering personal and professional growth within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Club Manager - Sunderland - New Opening!
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Love Fitness.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Love Fitness is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Love Fitness, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Club Manager - Sunderland - New Opening!
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Love Fitness
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Love Fitness.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Love Fitness.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Love Fitness's Clientele
Since it's a full-time gig, understanding the specific clientele Love Fitness caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
