Club Manager in London

Club Manager in London

London Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Love Fitness Jobs

At a Glance

  • Tasks: Lead a vibrant fitness community and manage a dedicated team to enhance member experience.
  • Company: Join Snap Fitness, a global leader in 24/7 gyms with a supportive culture.
  • Benefits: Competitive salary, career growth opportunities, and a chance to make a real impact.
  • Other info: Dynamic environment focused on customer satisfaction and community involvement.
  • Why this job: Shape the future of fitness while fostering community engagement and team development.
  • Qualifications: Experience in health and fitness management with strong leadership skills.

The predicted salary is between 30000 - 35000 £ per year.

Location: Snap Fitness Southampton Woolston

Contract Type: Self-Employed

Rent: £300 per month (First month FREE, then increased incrementally)

About Snap Fitness

Snap Fitness is one of the world's leading 24/7 gym brands, with over 1,000 clubs worldwide and 100+ across the UK. Our clubs offer a premium training environment, modern equipment, and a strong, loyal member community.

We're looking for ambitious Personal Trainers who want more than just a job — this is an opportunity to build and grow your own PT business within a thriving gym environment.

Earning Potential (OTE)

Realistic OTE: £2,500 – £5,000+ per month. Your earnings are directly linked to your drive, client base, and proactivity — the opportunity is there for those willing to build and grow.

The Opportunity

  • This is not a salaried role — it's a genuine business opportunity for motivated trainers.
  • Self-employed PT rental position
  • Keep 100% of your PT income
  • Rent: £300 per month
  • First month FREE, then gradually increased
  • Opportunity to earn rent back through gym floor hours and classes
  • Capped number of PTs (less competition, more opportunity)
  • High club footfall with strong member engagement
  • Full use of premium gym facilities
  • 24/7 access for you and your clients

Build Your Business With Support

We don't just offer space — we actively help you grow:

  • Support from experienced club management
  • Guidance on building and retaining a client base
  • Opportunities to engage members through gym floor hours and classes
  • A steady flow of members and high footfall, giving you real scope to generate leads

This is your chance to run your own business within a gym, without being left on your own.

What You'll Be Doing

  • Building and managing your own PT client base
  • Delivering high-quality personal training sessions
  • Supporting members with programmes, motivation, and guidance
  • Promoting your services both inside and outside the club
  • Playing a key role in maintaining a positive club atmosphere

What We're Looking For

  • Level 3 Personal Training qualification (essential)
  • Self-motivated and business-minded
  • Confident and approachable with members
  • Strong communication skills
  • Professional, reliable, and driven to succeed

Why This Role Stands Out

  • Clear earning potential with uncapped upside
  • Low-risk start with free first month + gradual rent increase
  • Established, high-footfall gym with real PT demand
  • Limited PT spaces = more opportunity for you
  • A supportive environment focused on helping you succeed
  • The freedom of self-employment with the backing of a global brand

If you're serious about building a long-term career in personal training and want the freedom to grow your own business — with real support and opportunity behind you — we'd love to hear from you.

Salary: £30,000 - £35,000

Lead a thriving community fitness and leisure centre. We're looking for an inspiring and people-focused Club Manager to lead our busy fitness and community facility. This is an exciting opportunity for an experienced operational leader who is passionate about customer experience, team development, community engagement, and delivering high-quality health and fitness services.

As Club Manager, you'll be responsible for creating a positive and inclusive culture, driving membership growth, maintaining exceptional facility standards, and ensuring the smooth day-to-day running of the club. You'll lead and motivate a dedicated team while working closely with community partners and stakeholders to deliver an outstanding experience for all users.

What You'll Be Doing

  • Leadership & Team Management
    • Build and maintain a positive culture aligned with organisational values
    • Recruit, induct, train, motivate and develop team members
    • Manage staffing levels, rotas, performance reviews and KPI delivery
    • Support employee wellbeing, training and career progression
    • Cover early, late and weekend shifts when required
  • Customer Experience
    • Deliver a welcoming, inclusive and professional environment
    • Ensure enquiries, bookings and feedback are handled efficiently
    • Resolve complaints confidently, professionally and with empathy
    • Promote excellent customer service standards across the team
  • Membership, Sales & Marketing
    • Drive membership sales and improve retention through data-led initiatives
    • Oversee corporate memberships and promotional campaigns
    • Plan marketing activities, offers and community events
    • Monitor mystery shop feedback and implement improvements
  • Operations & Facilities
    • Maintain high standards of cleanliness, safety and presentation
    • Oversee maintenance, repairs and contractor performance
    • Support and develop gym, class and activity programmes
    • Ensure studios, courts and pitches are fully prepared for use
    • Promote accessibility and inclusivity throughout the club
  • Finance & Administration
    • Manage budgets, stock control and financial reporting
    • Complete monthly direct debit and payroll-related administration
    • Analyse business data and produce monthly P&L reports
    • Ensure accurate record keeping and compliance procedures
  • Health, Safety & Safeguarding
    • Lead all health & safety procedures and compliance
    • Write and review risk assessments
    • Record and investigate incidents and accidents
    • Act as Designated Safeguarding Lead for the centre
    • Support the wellbeing of staff, customers and community groups

About You

  • Essential Skills & Experience
    • Strong knowledge of the health and fitness industry
    • Experience managing teams within an operational environment
    • Proven leadership and people management skills
    • Excellent customer service and communication abilities
    • Strong organisational and problem-solving skills
    • Ability to work under pressure and make quick decisions
    • Good understanding of health & safety legislation
    • IT skills including Word, Excel and management systems
    • Experience overseeing gym and/or group exercise programmes
  • Desirable
    • Passion for community-led projects
    • Experience working with stakeholders and community groups
    • Budgeting and financial management knowledge
    • Presentation and strategic planning skills
    • IOSH qualification
    • Fundraising experience

Success in This Role Will Be Measured By

  • Membership growth and retention
  • Direct debit income and sales conversions
  • Positive customer feedback
  • High standards of cleanliness and maintenance
  • Strong class and facility attendance
  • Compliance with health & safety standards
  • Accurate administration and reporting

Why Join Us?

This is an opportunity to make a real impact within a community-focused organisation while leading a passionate team in a dynamic and rewarding environment. If you're a motivated leader who thrives on delivering exceptional customer experiences and creating positive community outcomes, we'd love to hear from you.

Club Manager in London employer: Love Fitness Jobs

Snap Fitness Southampton Woolston is an exceptional employer that offers a vibrant and supportive environment for Club Managers looking to make a meaningful impact in the health and fitness industry. With a focus on community engagement, employee development, and a commitment to high-quality service, you'll have the opportunity to lead a dedicated team while enjoying the benefits of a well-established brand. The role provides clear pathways for career growth, a positive workplace culture, and the chance to drive membership success in a thriving gym setting.

Love Fitness Jobs

Contact Details:

Love Fitness Jobs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Club Manager in London

Tip Number 1

Network like a pro! Attend local fitness events, workshops, or community gatherings to meet potential clients and other trainers. The more people you know, the better your chances of landing that dream role.

Tip Number 2

Show off your skills! Offer free trial sessions or workshops at Snap Fitness to showcase your training style and connect with members. This is a great way to build rapport and attract clients.

Tip Number 3

Get social! Use social media to promote your services and share success stories. Engaging content can help you stand out and attract new clients who are looking for a personal trainer.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate trainers who are eager to join our community.

We think you need these skills to ace Club Manager in London

Leadership
Team Management
Customer Service
Communication Skills
Organisational Skills
Problem-Solving Skills
Health and Safety Knowledge

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the fitness industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about building a community and helping others achieve their fitness goals.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Club Manager. We love seeing specific examples of your leadership and customer service skills that relate directly to what we’re looking for.

Be Professional Yet Approachable:While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well, as this reflects your communication skills, which are key for the role.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important information about the role and our club!

How to prepare for a job interview at Love Fitness Jobs

Know Your Stuff

Make sure you’re well-versed in the health and fitness industry. Brush up on the latest trends, customer service standards, and operational practices. This will not only show your passion but also your commitment to delivering high-quality services.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. Being able to demonstrate your leadership style will be key in showing that you're the right fit for the Club Manager role.

Engage with the Community

Since community engagement is a big part of this role, come ready with ideas on how to promote inclusivity and drive membership growth. Discuss any previous experience you have with community projects or partnerships, as this will highlight your proactive approach.

Be Ready for Scenario Questions

Expect questions that put you in real-life situations, like handling customer complaints or managing team performance. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to work under pressure.