Lovey in Central Birmingham is seeking a Senior Collections Advisor to manage a portfolio of B2B arrears accounts, contacting customers by phone, email and written communication to recover balances and propose repayment solutions. You will handle more complex cases and apply negotiation strategies to achieve positive outcomes.
You’ll support the wider collections team, mentor others, and help maintain high standards of compliance with financial regulations and internal policies while
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Senior B2B Collections Specialist in Birmingham employer: Love Finance Limited
Lovey is an exceptional employer, offering a vibrant work culture in the heart of Central Birmingham where ambition and performance are celebrated. With structured training, clear performance expectations, and a commitment to employee growth, we empower our Collections Advisors to excel in their roles while enjoying the benefits of being part of one of the UK's fastest-growing finance companies. Join us and be part of a team that values your contributions and supports your professional development in a dynamic, target-driven environment.