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- Tasks: Manage HR processes from onboarding to offboarding, ensuring a smooth employee experience.
- Company: Join Love Energy Savings, the UK's favourite Utilities Retailer, helping businesses save on energy costs.
- Benefits: Enjoy flexible working hours, 25+ days holiday, healthcare package, and exciting social events.
- Why this job: Kickstart your HR career with real responsibilities in a supportive, innovative culture.
- Qualifications: Ideal for HR graduates or those with People Operations experience; attention to detail is key.
- Other info: Opportunities for growth into recruitment and employee relations within a collaborative team.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Join to apply for the People Operations Co-ordinator role at Love Energy Savings
Join to apply for the People Operations Co-ordinator role at Love Energy Savings
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Direct message the job poster from Love Energy Savings
We’re looking for a highly organised and detail-obsessed People Operations Co-ordinatorto power our HR engine. This role is all about creating exceptional employee experiences through brilliantly executed processes and optimised touchpoints across the employee lifecycle.
You’ll be the go-to person for all things HR administration — from onboarding to offboarding, and every change in between. You’ll ensure our systems are slick, our data is accurate, and our people feel supported at every step. While you’ll occasionally support low-level employee relations matters, your core focus will be on operational excellence and continuous improvement.
This role offers a launchpad into a career in HR, giving you real responsibility from day one. You’ll gain exposure to a range of areas across People & Culture, with opportunities to develop into specialisms such as recruitment and employee relations. You’ll be supported by a team that values your voice, encourages your ideas, and is committed to your growth. All of this within a culture that champions innovation, collaboration, and continuous improvement.
A Bit About Us
We’re the UK’s favourite Utilities Retailer, helping businesses save on their utilities. Since our launch in 2007, we\’ve helped more than 500,000 UK businesses switch energy suppliers and save over ÂŁ150,000,000!
What You’ll Be Doing
Own and deliver all administrative processes across the employee lifecycle, including:
- Seamless onboarding and induction experiences
- Generate contracts and process changes to terms & conditions
- Offboarding and exit logistics
- Maintain and continuously improve our HRIS to ensure data integrity, automation, and reporting accuracy
- Manage employee documentation, ensuring compliance and accessibility
- Identify and implement process improvements to drive efficiency and elevate the employee experience
- Act as a key point of contact for day-to-day HR queries, ensuring timely and helpful responses
Employee Experience
- Champion a consistent, high-quality employee experience through every HR touchpoint
- Collaborate with the wider People team to design and deliver moments that matter, from welcome packs to milestone celebrations
- Use data and feedback to refine and enhance operational processes with a people-first mindset
Employee Relations Support (Occasional)
Support low-level ER matters by providing administrative and note-taking assistance, including:
- Absence and attendance conversations
- Ensure accurate documentation and appropriate escalation when needed
- Actively promote and support wellbeing throughout the organisation by fostering a supportive environment that promotes mental and physical health
What You’ll Bring
- Experience in a People Operations, HR Coordinator or similar role — or you’re a bright recent HR graduate who challenges the status quo, looks for better ways, and focuses on practical solutions
- Strong understanding of HR processes and systems
- Meticulous attention to detail and a passion for getting things right
- A continuous improvement mindset — always looking for ways to streamline and enhance
- Excellent organisational and communication skills
- A calm, approachable, and solutions-focused attitude
- CIPD Level 3 qualified or working towards (desirable)
Take a Peek at Some of Our Benefits!
- Healthcare package, including an Employee Assistance Programme
- 25 days holiday rising to 28 days, plus bank holidays
- Sociable flexible working hours
- Exciting social events including themed celebrations, parties, charity functions, and conferences
- Regular incentives and rewards including the monthly Buzz Awards recognising best newcomers, top performers, and service heroes
- A secure future through our Pension plan
- Enhanced Maternity and Paternity package
- Refer a Friend Scheme rewarding up to ÂŁ300 in vouchers!
- On-site gym and café
- Free parking
- Cycle to Work Scheme
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Utilities
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People Operations Co-ordinator employer: Love Energy Savings
Contact Detail:
Love Energy Savings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Co-ordinator
✨Tip Number 1
Familiarise yourself with the key HR processes mentioned in the job description, such as onboarding and offboarding. Understanding these processes will help you speak confidently about how you can contribute to optimising them during your interview.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the administrative responsibilities of the role effectively.
✨Tip Number 3
Research Love Energy Savings and their company culture. Be ready to discuss how your values align with theirs, especially regarding innovation and continuous improvement, which are crucial for this role.
✨Tip Number 4
Prepare to discuss any experience you have with HRIS systems or data management. Highlighting your familiarity with these tools will show that you're ready to maintain data integrity and improve operational processes from day one.
We think you need these skills to ace People Operations Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations or HR. Use keywords from the job description, such as 'administrative processes', 'employee lifecycle', and 'continuous improvement' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the role. Mention specific examples of how you've improved processes or supported employee experiences in previous roles or during your studies.
Showcase Your Attention to Detail: Since the role requires meticulous attention to detail, ensure your application is free from typos and errors. Format your documents neatly and consistently to reflect your organisational skills.
Highlight Your Continuous Improvement Mindset: In your application, emphasise any experiences where you identified inefficiencies and implemented solutions. This could be through projects, internships, or even academic work that demonstrates your proactive approach.
How to prepare for a job interview at Love Energy Savings
✨Show Your Organisational Skills
As a People Operations Co-ordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the administrative processes across the employee lifecycle.
✨Understand HR Processes
Familiarise yourself with common HR processes and systems. Be ready to discuss your understanding of onboarding, offboarding, and employee relations. This knowledge will show that you're not just interested in the role but also have a solid foundation in HR practices.
✨Emphasise Continuous Improvement
The role focuses on operational excellence and continuous improvement. Think of specific instances where you've identified inefficiencies and implemented changes. Sharing these experiences will highlight your proactive mindset and commitment to enhancing employee experiences.
✨Prepare for Employee Relations Scenarios
While the role involves occasional support for employee relations matters, it's important to be prepared. Consider potential scenarios you might face and how you would approach them. This preparation will showcase your calm and solutions-focused attitude.
