At a Glance
- Tasks: Lead Herdwick Croft Holiday Park, ensuring exceptional guest experiences and driving sales.
- Company: Join Lovat Parks, the UK's first B Corp certified holiday park group.
- Benefits: Enjoy competitive pay, holiday discounts, birthday leave, and mental health support.
- Other info: Opportunity for career growth in a dynamic and sustainable organisation.
- Why this job: Make a real impact in a stunning location while developing your career.
- Qualifications: Experience in senior leadership roles within hospitality or leisure is essential.
The predicted salary is between 31500 - 38500 £ per year.
Location: Herdwick Croft Holiday Park, Lake District
Hours: Full time (40 hours per week)
Shifts: To be agreed
Days: 5 days a week, including weekends
Contract: Permanent
Live In: Not available with this role
Are you an experienced hospitality, leisure or holiday park leader looking for the opportunity to make a real impact? We are looking for a General Manager to lead Herdwick Croft Holiday Park, a stunning holiday park on the shores of Bassenthwaite Lake in the Lake District. Taking responsibility for the overall performance of the park, you will lead operational excellence, commercial success and exceptional guest and owner experiences.
This is a diverse and hands-on leadership role, combining operational management with responsibility for holiday home and lodge sales. With no dedicated sales manager on park, you will take ownership of the sales journey while working closely with central support functions to maximise commercial performance. As Lovat Parks continues to grow, this role offers the potential to take on wider responsibilities in the future, making it an exciting opportunity for an ambitious General Manager looking to develop their career within a growing organisation.
Benefits:
- Competitive pay – we are proud to be an accredited member of the Living Wage Foundation
- Holiday discounts – 50% off holidays for team members and 20% off for family and friends
- Birthday leave – enjoy your birthday off to celebrate and relax
- Paid volunteering leave – take paid leave to participate in volunteering activities, allowing you to give back to the community
- Mental health support – access to mental health first aiders and resources to ensure you have the support you need
- Employee Assistance Programme – access to a range of advice across all areas of life, and exclusive retail discounts
- Private Medical Insurance – access to private healthcare following 6 months’ service
Key Responsibilities:
- Lead the day-to-day operation and overall performance of Herdwick Croft Holiday Park.
- Deliver exceptional guest and holiday homeowner experiences.
- Lead the holiday home and lodge sales function, managing sales opportunities from enquiry through to completion.
- Personally manage holiday home and lodge sales enquiries, guiding customers through the sales journey.
- Drive commercial performance, profitability and achievement of business objectives.
- Build strong relationships with guests, owners, team members and local stakeholders.
- Identify opportunities to improve performance, enhance the guest experience and develop new revenue streams.
Requirements:
- Experience in a General Manager, Park Manager, Operations Manager or similar senior leadership role.
- Strong operational management skills within hospitality, leisure, tourism, holiday parks or a customer-focused environment.
- Experience of holiday home, lodge, property or lifestyle sales would be highly advantageous.
- Confidence building relationships with guests, owners, team members and stakeholders.
- A proactive and solutions-focused approach with a drive to continuously improve standards and performance.
Lovat Parks, established in 2017, is the UK's first B Corp certified holiday park group, dedicated to sustainable and responsible tourism. We commit to great quality and service: We value our communities, holidaymakers, owners, team, and neighbours. Our parks are designed to help guests connect with nature, offering unique experiences tailored to their individual natural settings.
Our Commitment to Equality & Diversity: We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.
General Manager - Food Brand employer: Lovat Parks Limited
Lovat Parks is an exceptional employer, offering a vibrant work culture where your contributions truly matter. As the General Manager at Herdwick Croft Holiday Park, you'll enjoy competitive pay, generous holiday discounts, and unique benefits like birthday leave and paid volunteering time, all while leading a dedicated team in a stunning location that fosters connections with nature. With opportunities for personal and professional growth within a rapidly expanding organisation, this role is perfect for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Food Brand
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lovat Parks Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lovat Parks Limited
Don't be shy about reaching out to Lovat Parks Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Food Brand
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lovat Parks Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lovat Parks Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
