General Manager (Food)

General Manager Location: Herdwick Croft Holiday Park, Lake District Hours: Full time (40 hours per week) Shifts: To be agreed Days: 5 days a week, including weekends Contract: Permanent Live In: Not available with this role Are you an experienced hospitality, leisure or holiday park leader looking for the opportunity to make a real impact? We are looking for a General Manager to lead Herdwick Croft Holiday Park, a stunning holiday park on the shores of Bassenthwaite Lake in the Lake District. Taking responsibility for the overall performance of the park, you will lead operational excellence, commercial success and exceptional guest and owner experiences. This is a diverse and hands-on leadership role, combining operational management with responsibility for holiday home and lodge sales. With no dedicated sales manager on park, you will take ownership of the sales journey while working closely with central support functions to maximise commercial performance. As Lovat Parks continues to grow, this role offers the potential to take on wider responsibilities in the future, making it an exciting opportunity for an ambitious General Manager looking to develop their career within a growing organisation. Competitive pay – we are proud to be an accredited member of the Living Wage Foundation Holiday discounts – 50% off holidays for team members and 20% off for family and friends Birthday leave – enjoy your birthday off to celebrate and relax Paid volunteering leave – take paid leave to participate in volunteering activities, allowing you to give back to the community Mental health support – access to mental health first aiders and resources to ensure you have the support you need Employee Assistance Programme – access to a range of advice across all areas of life, and exclusive retail discounts Private Medical Insurance – access to private healthcare following 6 months’ service Lead the day-to-day operation and overall performance of Herdwick Croft Holiday Park. Deliver exceptional guest and holiday homeowner experiences. Lead the holiday home and lodge sales function, managing sales opportunities from enquiry through to completion. Personally manage holiday home and lodge sales enquiries, guiding customers through the sales journey. Drive commercial performance, profitability and achievement of business objectives. Build strong relationships with guests, owners, team members and local stakeholders. Identify opportunities to improve performance, enhance the guest experience and develop new revenue streams. Experience in a General Manager, Park Manager, Operations Manager or similar senior leadership role. Strong operational management skills within hospitality, leisure, tourism, holiday parks or a customer-focused environment. Experience of holiday home, lodge, property or lifestyle sales would be highly advantageous. Confidence building relationships with guests, owners, team members and stakeholders. A proactive and solutions-focused approach with a drive to continuously improve standards and performance. Lovat Parks, established in 2017, is the UK's first B Corp certified holiday park group, dedicated to sustainable and responsible tourism. We commit to great quality and service : We value our communities, holidaymakers, owners, team, and neighbours. Our parks are designed to help guests connect with nature, offering unique experiences tailored to their individual natural settings. Our Commitment to Equality & Diversity We are committed to ensuring within the framework of the law that our workplaces are free from unlawful or unfair discrimination because of protected characteristics as defined by the Equality Act 2010.