Lovable is seeking a Head of Customer Experience to own the end-to-end customer journey from first touch to enterprise adoption. This role sits at the crossroads of Product, Engineering, and GTM and requires building an agentic-first CX function powered by AI.
You will shape the strategy for ticketed and async support, establish scalable AI-enabled processes, and drive enterprise outcomes. The role is based in London or Stockholm and reports into the executive team.
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Head of AI-Powered Customer Experience employer: Lovable
Lovable is an exceptional employer that fosters a dynamic and collaborative work culture, where creativity and innovation thrive. With a focus on empowering employees to take ownership of their projects, Lovable offers meaningful growth opportunities in a fast-paced environment, all while being part of a company recognised as one of TIME’s 100 Most Influential Companies. Located in New York, employees benefit from a vibrant tech scene and the chance to contribute to a platform that is revolutionising software creation for creators and builders worldwide.
