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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand with a vibrant culture.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and paid breaks.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Experience in management within bars or restaurants is essential.
- Other info: Exciting opportunities for personal development and fun staff events.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager in Torquay employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Torquay
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of the company you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your unique style shine through. Be genuine, share your passion for hospitality, and talk about how you can bring your own flair to the Lounge. Remember, they want someone who can lead a brilliant team, so show them you’re the one!
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve had to manage a team, handle customer complaints, or improve service standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress them with your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community. So, hit that apply button and let’s get you into the Lounge family!
We think you need these skills to ace General Manager in Torquay
Some tips for your application 🫡
Show Your Unique Style: When you're writing your application, let your personality shine through! We want to see how you can bring your unique flair to the role of General Manager. Don’t just list your experience; tell us how you’ve made a difference in your previous roles.
Be Specific About Your Experience: Make sure to highlight your relevant experience in managing teams and delivering great customer service. Use specific examples that demonstrate your ability to lead and inspire others, as well as your understanding of KPIs and budget management.
Tailor Your Application: Take a moment to tailor your application to our Lounge vibe. Mention why you’re excited about working with us and how you align with our values. This shows us that you’ve done your homework and are genuinely interested in being part of our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you’re familiar with the lounge's concept, values, and what makes it unique. Research their menu, customer reviews, and any recent news. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss how you motivate and manage teams, handle conflicts, and ensure high standards. Use examples from your past experiences to illustrate your approach and how it aligns with their expectations.
✨Prepare for KPI Discussions
Since managing through KPIs is key for this role, brush up on your knowledge of relevant metrics. Be prepared to discuss how you've used KPIs in previous roles to drive performance and improve customer satisfaction. This will demonstrate your analytical skills and business acumen.
✨Engage with Their Community Focus
The lounge prides itself on being a great place for the local community. Think about how you can contribute to this aspect and be ready to share ideas on community engagement or events. Showing that you understand and value this will set you apart as a candidate who fits their culture.
