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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, staff food, and 50% off at all our venues.
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
- Other info: Join us for the best staff parties and exciting competitions!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Front of House Supervisor in Sutton employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Sutton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their brilliant team.
✨Tip Number 2
Practice your pitch! Be ready to share your passion for hospitality and how your experience aligns with the role. We want to hear about your past successes and how you can bring that brilliance to their Lounge.
✨Tip Number 3
Show off your leadership skills! During the interview, highlight times when you've led a team or tackled challenges head-on. They’re looking for someone who can set the pace and keep the team motivated.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about the role!
We think you need these skills to ace Front of House Supervisor in Sutton
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate clarity and precision, so present your skills and experiences in a way that’s easy to read and understand.
Tailor Your Application: Don’t just send out the same application everywhere! Tailor your CV and cover letter to match the Front of House Supervisor role specifically. Highlight relevant experiences and skills that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lounges
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the lounges. Visit one if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with their culture and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured customer satisfaction, as this is key to the role.
✨Be Detail-Oriented
The job description emphasises attention to detail, so be ready to discuss how you ensure high standards in service and operations. Bring up specific instances where your focus on detail made a difference, whether it was in reporting KPIs or maintaining service quality.
✨Prepare Questions About Growth
Since this role offers personal development and career progression, come prepared with questions about training opportunities and how the company supports its staff. This shows your ambition and eagerness to grow within the organisation, which they’ll appreciate.
