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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its brilliant team culture.
- Benefits: Enjoy overtime pay, staff meals, discounts, and 28 days holiday.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in hospitality management and a passion for people.
- Other info: Exciting opportunities for personal growth and fun staff events like Loungefest!
The predicted salary is between 28800 - 43200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant! It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager in Rayleigh employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Rayleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow Lounge and similar brands on social media. Engage with their posts and share your passion for hospitality. This can help you get noticed and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about how you can showcase your unique approach to maintaining high standards and driving sales in your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our brilliant team and making a difference in the Lounge.
We think you need these skills to ace Assistant Manager in Rayleigh
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented: Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you never settle for second best!
Tailor Your Application: Don’t send out a generic application! Take the time to tailor your CV and cover letter to the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team engagement and driving sales. We appreciate when candidates take the extra step to connect their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at Lounges
✨Know the Lounge Inside Out
Before your interview, make sure you research the Lounge brand thoroughly. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to build rapport and trust, as this is crucial for maintaining high standards and driving team retention.
✨Demonstrate Your Attention to Detail
Since the role emphasises high standards and detail orientation, come prepared with specific instances where your attention to detail made a difference. Whether it was improving customer feedback or enhancing operational efficiency, these examples will illustrate your fit for the role.
✨Be Ready to Discuss Sales Strategies
Sales building is a key part of the Assistant Manager role. Think about your previous experiences with sales forecasts, recruitment, and customer service. Be ready to discuss how you can drive sales and improve KPIs, as this will show that you're proactive and results-driven.
