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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand with a vibrant culture.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and paid breaks.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Experience in management within bars or restaurants is essential.
- Other info: Exciting opportunities for personal development and team incentives await!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager in Portishead employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Portishead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of the company you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your unique style shine through. Be yourself and share your passion for hospitality. Remember, they want someone who can lead a team and create an amazing atmosphere, so let them see how you can bring that to the table.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles and how you handled them. They’ll want to know how you manage challenges and keep your team motivated, so have some solid examples ready to go.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a super-brilliant fit for the role!
We think you need these skills to ace General Manager in Portishead
Some tips for your application 🫡
Show Your Unique Style: When you're writing your application, let your personality shine through! We want to see how you can bring your unique flair to the role of General Manager. Don’t just list your experience; tell us how you’ve made a difference in your previous roles.
Be Specific About Your Experience: Make sure to highlight your relevant experience in managing teams and delivering great customer service. Use specific examples that demonstrate your ability to lead and inspire others, as well as your understanding of KPIs and budget management.
Tailor Your Application: Take a moment to tailor your application to our Lounge culture. Mention why you’re excited about working with us and how you align with our values. This shows us that you’ve done your homework and are genuinely interested in being part of our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and what makes their atmosphere unique. This will show your genuine interest and help you connect your management style to their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and conflict resolution. Be ready to discuss how you would inspire your team to deliver those 14 great shifts every week.
✨Understand KPIs and Budgeting
Brush up on key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've managed budgets, stock levels, and labour costs in previous roles. This will demonstrate your ability to make data-driven decisions that align with the company's goals.
✨Engage with Customer Sentiment
Customer satisfaction is at the heart of the Lounge experience. Think of ways you've gathered and acted on customer feedback in the past. Share specific examples of how you've turned negative experiences into positive ones, ensuring every customer leaves happy.
