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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a dynamic hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, staff food, and 50% off at all our venues.
- Why this job: Be part of a fast-growing business with real opportunities for personal development.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
- Other info: Join us for the best staff parties and exciting competitions!
The predicted salary is between 24000 - 36000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Front of House Supervisor in Ilkley employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Ilkley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Front of House Supervisor. Highlight your passion for hospitality and any relevant achievements.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Front of House Supervisor in Ilkley
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so it's important to showcase any leadership experience you have. Whether it’s managing a shift or training new staff, share specific examples that demonstrate your ability to motivate and guide others. We love seeing candidates who can lead from the front!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re really interested in joining our team!
How to prepare for a job interview at Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the lounge and its offerings. Familiarise yourself with the menu, the vibe, and what makes it special. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards.
✨Demonstrate Your Attention to Detail
The job requires a keen eye for detail. Be ready to discuss how you ensure quality in service and operations. You might want to share specific instances where your attention to detail made a difference in customer satisfaction or team performance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
