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- Tasks: Support the General Manager, manage shifts, and enhance customer experiences.
- Company: Local hospitality chain in Ilkley with a focus on exceptional service.
- Benefits: Up to £14 an hour plus tips, fantastic benefits, and personal development opportunities.
- Why this job: Join a growing business and make a real impact on customer satisfaction.
- Qualifications: Previous hospitality management experience and strong communication skills.
- Other info: Dynamic team environment with opportunities for career growth.
The predicted salary is between 28 - 32 £ per hour.
A local hospitality chain in Ilkley is seeking an Assistant Manager to support the General Manager and ensure exceptional customer experiences. You will be involved in managing shifts, driving sales, and team engagement.
The ideal candidate should have:
- Previous experience in hospitality management
- Strong communication skills
- A passion for service
This position offers up to £14 an hour plus tips, fantastic benefits, and opportunities for personal development in a growing business.
Assistant Manager — Lead People, Drive Sales & Service in Ilkley employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager — Lead People, Drive Sales & Service in Ilkley
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the local chain you're eyeing. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for service shine through. Share stories about how you've driven sales or engaged teams in the past – it’ll make you memorable!
✨Tip Number 3
Be prepared with questions! Asking insightful questions about the team dynamics or customer experience shows you're genuinely interested. Plus, it gives you a chance to demonstrate your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager — Lead People, Drive Sales & Service in Ilkley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create exceptional customer experiences. We want to see that you’re not just looking for a job, but that you genuinely care about service!
Highlight Relevant Experience: Make sure to detail your previous experience in hospitality management. We’re looking for someone who can hit the ground running, so include any roles where you’ve managed shifts or driven sales. This will help us see how you can contribute to our team right away.
Communicate Clearly: Strong communication skills are key for this role, so ensure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Lounges
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality management knowledge. Understand the key aspects of driving sales and ensuring exceptional customer experiences. Be ready to share specific examples from your previous roles that highlight your skills in these areas.
✨Show Off Your Communication Skills
As an Assistant Manager, strong communication is crucial. Practice articulating your thoughts clearly and confidently. During the interview, demonstrate how you've effectively communicated with team members and customers in the past to resolve issues or enhance service.
✨Engage with the Team Spirit
This role involves managing shifts and engaging with the team. Prepare to discuss how you motivate and lead a team, especially during busy periods. Share anecdotes that showcase your ability to foster a positive work environment and drive team performance.
✨Express Your Passion for Service
Let your passion for customer service shine through. Be prepared to talk about what exceptional service means to you and how you've gone above and beyond to ensure customer satisfaction in your previous roles. This will resonate well with the hiring team.
