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For Companies At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join the Lounge family, a vibrant and growing hospitality brand.
- Benefits: Earn up to £14/hour, enjoy tips, staff discounts, and paid breaks.
- Why this job: Be part of a fun team, with opportunities for personal growth and career progression.
- Qualifications: Experience in hospitality management and a passion for people.
- Other info: Join us for the most talked-about staff party in hospitality!
The predicted salary is between 13 - 14 £ per hour.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy our fantastic benefits and grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + tips
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Hourly Paid in Ilkley employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Hourly Paid in Ilkley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow Lounge and similar brands on social media. Engage with their posts and share your passion for hospitality. This not only shows your interest but also helps you stay updated on any job openings they might post.
✨Tip Number 3
Prepare for the interview by researching common questions for Assistant Manager roles. Think about how your experience aligns with what Lounge is looking for, especially in terms of team engagement and customer service. Practice makes perfect!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Lounge family. Don’t forget to highlight your unique flair for hospitality!
We think you need these skills to ace Assistant Manager - Hourly Paid in Ilkley
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but a place where you can thrive and contribute.
Tailor Your Application: Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team management and customer service. This shows us that you’ve done your homework and are genuinely interested in joining our Lounge family.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounges
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit one of their locations if you can, and soak in the environment. This will help you understand their culture and values, which you can then reflect in your answers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples that highlight your experience in people management and customer service. Think about times when you resolved conflicts or boosted team morale.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used KPIs in past roles to drive sales or improve service standards. This shows you're results-driven and detail-oriented.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their approach to team development or how they maintain high standards across their lounges. This demonstrates your enthusiasm and commitment to the position.
