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For Companies At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for our customers.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, staff discounts, and 28 days holiday.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
- Other info: Great opportunities for personal development and career progression.
The predicted salary is between 28800 - 43200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you’ll bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Supervisor in Cheltenham employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Front of House Supervisor. Highlight your passion for hospitality and any relevant achievements that show you're the right fit.
✨Tip Number 3
Show your personality! During the interview, let your enthusiasm shine through. They want someone who can lead a team and create a great atmosphere, so be yourself and show them why you’re brilliant!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your interest in the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Supervisor in Cheltenham
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate clarity and precision, so keep it neat and tidy!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so don’t forget to showcase your leadership experience. Whether it's managing a team or taking charge during busy shifts, share specific examples that demonstrate your ability to motivate and guide others. We want to know how you can set the pace for our Lounge!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us you’re serious about joining our brilliant team!
How to prepare for a job interview at Lounges
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the lounges. Visit one if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with their values and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured customer satisfaction, as this is key to the role.
✨Be Detail-Oriented
Since attention to detail is crucial in this role, be ready to discuss how you ensure high standards in service and operations. Bring up specific instances where your attention to detail made a difference, whether it was in reporting KPIs or maintaining service quality.
✨Prepare Questions About Growth
This position offers great opportunities for personal development. Prepare thoughtful questions about career progression within the company. This shows your ambition and interest in growing with them, which is something they value highly.
