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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its vibrant culture.
- Benefits: Enjoy overtime pay, 50% off food and drinks, and 28 days holiday.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Experience in management within bars or restaurants is essential.
- Other info: Exciting opportunities for personal growth and memorable staff events.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager in Basildon employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Basildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of the company you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your unique style shine through. Be yourself and share your passion for creating amazing experiences in lounges. Remember, they want someone who can lead a team and make customers happy, so let them see how you can do just that!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’ve handled challenges in the past, especially in managing teams and ensuring customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show off your super-brilliant management skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our fantastic team. So, get clicking and let’s make some magic happen together!
We think you need these skills to ace General Manager in Basildon
Some tips for your application 🫡
Show Your Unique Style: When you're writing your application, let your personality shine through! We want to see how you would bring your unique flair to the role of General Manager. Don't be afraid to show us what makes you super-brilliant!
Highlight Relevant Experience: Make sure to showcase your experience in managing teams and delivering great customer service. We’re looking for someone who knows their way around a bar or restaurant, so share those stories that demonstrate your skills and achievements.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps – we want to see your qualifications without wading through too much text!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it’s super easy!
How to prepare for a job interview at Lounges
✨Know Your Lounge Inside Out
Before the interview, make sure you research the company and its lounges thoroughly. Understand their values, what makes them unique, and how they engage with the local community. This will help you demonstrate your passion for the brand and show that you're ready to lead a team in delivering exceptional experiences.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to managing teams, training staff, and maintaining high standards. Share specific examples of how you've successfully led a team in the past, focusing on how you motivate and inspire others to achieve their best.
✨Be Ready to Discuss KPIs
Since managing through clear KPIs is essential for this role, come prepared to talk about your experience with key performance indicators. Highlight how you've used data to make informed decisions regarding labour, stock, and customer satisfaction, and be ready to explain how you would apply this knowledge in their lounges.
✨Engage with Customer Sentiment
Understanding customer sentiment is key to ensuring every customer leaves happy. Think of examples where you've gathered feedback and made changes based on it. Show that you value customer experience and are committed to creating a welcoming atmosphere that resonates with the local community.
