At a Glance
- Tasks: Join our vibrant team as a Front of House Team Member, making customers feel welcome and happy.
- Company: Be part of a dynamic lounge brand known for its friendly atmosphere and great service.
- Benefits: Enjoy tips shared equally, staff food on shifts, 50% discount, and 28 days holiday pro rata.
- Why this job: Experience personal growth in a fast-paced environment with exciting perks like Loungefest and travel incentives.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Follow us on LinkedIn or social media to learn more about our culture.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them - and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- Bags of energy, your own personality - and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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Bar and Waiting Team employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team
✨Tip Number 1
Familiarise yourself with the lounge's atmosphere and menu before your interview. This will not only show your genuine interest in the role but also help you engage in meaningful conversations with the team during your application process.
✨Tip Number 2
Demonstrate your adaptability by sharing specific examples from your past experiences where you've successfully catered to different customer needs. This will highlight your natural talent for hospitality, which is crucial for the Bar and Waiting Team.
✨Tip Number 3
Connect with current employees on social media platforms like LinkedIn or Instagram. Engaging with them can provide insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain high standards during busy shifts. Sharing your strategies for staying organised and motivated will demonstrate that you're ready to thrive in a fast-paced environment.
We think you need these skills to ace Bar and Waiting Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Bar and Waiting Team is looking for. Highlight your natural hospitality skills and adaptability in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Use specific examples that demonstrate your ability to make customers feel welcome and comfortable.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and passion for hospitality. Mention how you can adapt your approach to different customer needs, as highlighted in the job description.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Lounges
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your natural charm shine through. This role is all about making customers feel welcome, so demonstrate your ability to connect with people.
✨Demonstrate Adaptability
The job requires you to read the room and adapt your approach accordingly. Prepare examples from past experiences where you've successfully adjusted your style to meet different customer needs, whether it’s a quiet coffee or a lively celebration.
✨Highlight Your Communication Skills
Good communication is essential in hospitality. Be ready to discuss how you build rapport with customers and colleagues alike. Share specific instances where your communication skills helped resolve a situation or enhance a customer's experience.
✨Express Your Passion for Hospitality
Make sure to convey your enthusiasm for the hospitality industry. Talk about what drives you to work in this field and why you enjoy creating memorable experiences for customers. Your passion can set you apart from other candidates.