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- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a focus on community and hospitality.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and a fantastic staff party!
- Why this job: Be part of a dynamic team where your unique style shines and career growth is encouraged.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service are essential.
- Other info: Follow us on social media to learn more about our culture and opportunities!
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - New Opening employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - New Opening
✨Tip Number 1
Familiarise yourself with the specific values and culture of the restaurant group. Understanding what makes Lounges special will help you align your approach and demonstrate your passion for hospitality during any interactions.
✨Tip Number 2
Network with current employees or those in similar roles within the industry. Engaging with them can provide insights into the company’s expectations and help you tailor your approach to fit their unique environment.
✨Tip Number 3
Prepare to discuss your experience in driving sales and managing teams effectively. Be ready to share specific examples of how you've successfully engaged customers and improved team performance in previous roles.
✨Tip Number 4
Showcase your knowledge of best practices in hospitality management, particularly in areas like recruitment and customer service. Being able to articulate your understanding of these aspects will set you apart as a strong candidate.
We think you need these skills to ace Assistant Manager - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in roles like Assistant Manager or Supervisor. Emphasise your skills in team management, customer service, and sales building to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your unique approach to managing a team. Mention specific examples of how you've driven sales or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and the ability to work under pressure. Use concrete examples to demonstrate these abilities.
Show Enthusiasm for the Brand: Research the restaurant group and express your enthusiasm for their values and culture in your application. Mention any specific aspects of their operations that resonate with you and how you can contribute to their success.
How to prepare for a job interview at Lounges
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives you to create memorable customer experiences.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, train, and retain staff while maintaining high standards.
✨Know the Company Culture
Research the restaurant group and understand their values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to maintaining the unique atmosphere of the Lounge.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as customer complaints or team conflicts. Think of specific scenarios from your past experience and how you resolved them, showcasing your problem-solving skills and attention to detail.
