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- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Experience in hospitality management and a passion for people.
- Other info: Great opportunities for personal development and career progression.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - New Opening in Alnwick employer: Lounges
Contact Detail:
Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - New Opening in Alnwick
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what makes them tick and how you can fit in.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be all about team engagement and customer service. Role-play with a friend or family member to nail those scenarios.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share stories that highlight your love for the industry and how you've made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our brilliant team!
We think you need these skills to ace Assistant Manager - New Opening in Alnwick
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Be Detail-Oriented: Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the brilliance we strive for in our Lounges!
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our specific role. Highlight relevant experience and skills that match what we’re looking for in an Assistant Manager. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Lounges
✨Know the Company Inside Out
Before your interview, take some time to research the restaurant group and its values. Understand what makes their lounges special and how they engage with the local community. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully built rapport with both staff and patrons in previous roles. Highlight your ability to motivate and engage a team, as well as how you handle customer feedback.
✨Demonstrate Your Attention to Detail
The job description emphasises high standards and attention to detail. Be ready to discuss specific instances where your meticulous nature has led to improved service or operational efficiency. This could include anything from managing rotas effectively to ensuring customer satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about challenges you've faced in past roles and how you overcame them. Practising these responses will help you feel more confident during the interview.
