Recruitment and Talent Coordinator - Bristol

About us

Loungers is a substantial and growing operator in the UK hospitality sector, operating near 300 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky 'Loungey' local community atmosphere.

The role in a nutshell

This role sits as a hybrid offering administrative and analytical support to the Recruitment and Learning and Development teams, reporting to both the Head of Learning & Development and Head of Talent Acquisition. This role will require the role holder to prioritise their workload as per the needs of the teams and wider business.

This is a varied role that will give you exposure to working closely with the learning & development and recruitment teams to help deliver the very best candidates into positions within Loungers PLC as well as supporting the progression of internal talent through the business.

You will work across all 3 brands (Lounges, Cosy and Brightside). For recruitment administration you will be involved with supporting everything from ensuring our applicant tracking system is used correctly and effectively, supporting search processes for key vacancies across HQ and helping to drive the use of effective talent and recruitment data including our reputation externally.

Talent administration will give you exposure to coordinating our internal development programmes, working closely with the Senior Learning & Development Manager, Head of Learning and Development and operational stakeholders, as well as producing key periodic insight to help inform strategic decisions on our people and future leaders.

Getting into the detail

• Recruitment administration

• Ensure the (ATS & other software) continues to function effectively and be the key contact for all ATS queries from the Recruitment team to raise via Fourth cases.
• Own key HQ role searches and contact suitable candidates for high priority vacancies when requested via the Head of Talent.
• Support HQ recruitment by scheduling candidate interviews and assessment sessions to ensure a best in class for the sector when it comes to the recruitment and onboarding experience.
• Prepare weekly reports for the Recruitment team which include pending applications, employee reviews (Glassdoor & Indeed).
• Own the referral process and submit to payroll monthly. Will keep track of payments and ensure the referrals adhere to the scheme's terms and conditions.
• Assist in the coordination of complex interview processes e.g. multi-stage, interactive briefs.
• Ownership and management of the Recruitment Inbox.

• Responsible for coordinating the administration of the "Future Ops Programme" from invitation to "graduation". Ensure the programme tracker is always kept up to date, including where they are in the programme and any changes to their situation.
• Responsible for organising and arranging room bookings, hotels, refreshments and dinner bookings for attendees of Future Ops.
• Responsible for sending out invites to attendees in advance of the training sessions as well as ensuring line managers are kept well informed and engaged in progress. Chase up invitations/declines and ensure reasons are clear on why.
• Responsible for ensuring that all Future Ops materials are ready for the day and ordering where necessary additional materials if required.
• Be the point of contact for the attendees and Line Managers on the course to answer any questions or queries they may have.
• Obtain and collate feedback from the attendees after each training session and share the feedback in a constructive way to the Head of Learning & Development and key stakeholders.
• Working with the L&D Administrator, ensure there is clear progress tracking for everyone on management development programmes (e.g. leavers, graduations, promotions). Supply regular updates and insight to the Head of L&D / Training Manager(s).
• With the Head of People Operations, collate and prepare the quarterly People P&L's, ensuring all talent data is accurate and up-to-date.
• Support the collation of data for mid-year talent reviews, working closely with the Head of Talent Acquisition and Head of Learning and People Development to ensure that the data is accurate, up-to-date, and that we're using it to create meaningful insight and make informed decisions (e.g. Nominations for Future Ops and also reporting on progress from development initiatives).
• Support with ad-hoc reporting or organisational needs across the People team when required (e.g. to cover holidays).

What you'll bring

• Previous experience of working within an administrative or coordination role.
• Proven to work well under pressure in a fast-paced team/business environment.
• Extremely organised and capable of effectively managing multiple priorities.
• A can-do attitude, with a solution focused mindset to achieve.
• Extremely driven and always looking to take the initiative.
• A strong communicator, both verbal and written.
• A strong eye for attention to detail.
• Proficient in Excel, Word and MS PowerPoint.
• Strong organisation skills, with a proactive approach to how you support your peers.
• Experience working as part of a talent &/or recruitment team is strongly preferable.

Role is a minimum of 4 days a week in Bristol.

What's in it for you?

• Fun office in the centre of Bristol.
• A culture that appreciates ideas and celebrates individuality.
• Founder-led business - we might have 290+ sites, but we still maintain an entrepreneurial spirit through everything we do.
• 50% off food at all Lounges, Cosy Clubs and Brightsides.
• 10% bonus.
• Pension contribution.
• 24/7 mental health support.
• Amazing events including LoungeFest - our annual company festival - Christmas parties and more.

We want to work with nice people so if you want to work hard, have fun and be part of the Loungers ride, we’d love to have you.