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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and 28 days holiday.
- Why this job: Be part of a unique workplace with opportunities for personal development and career growth.
- Qualifications: Experience in management within restaurants, bars, or cafes is essential.
- Other info: Christmas and Boxing Day off, plus the most talked-about staff party in hospitality!
The predicted salary is between 33600 - 50400 £ per year.
General Manager – Leicester
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Annual salary up to 42,000
- 40 and 48 hour contracts available
- Additional earnings from our annual bonus scheme of up to 5,000 for General Managers (paid twice a year)
- We work hard to ensure you don’t work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafes or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
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General Manager - Leicester employer: Loungers
Contact Detail:
Loungers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Leicester
✨Tip Number 1
Familiarize yourself with the Lounge's unique atmosphere and values. Visit the location, engage with the staff, and understand what makes it special. This will help you convey your passion for the brand during the interview.
✨Tip Number 2
Highlight your leadership style and how it aligns with creating a positive work environment. Be prepared to share specific examples of how you've motivated teams in the past and improved customer satisfaction.
✨Tip Number 3
Showcase your experience with KPIs and budget management. Be ready to discuss how you've successfully managed costs while maintaining high standards in service and food quality.
✨Tip Number 4
Prepare to discuss your training and recruitment strategies. Share how you've developed front-of-house teams and any innovative approaches you've taken to enhance team performance and customer experience.
We think you need these skills to ace General Manager - Leicester
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a General Manager in a Lounge setting. Highlight your experience in managing teams, delivering excellent customer service, and maintaining high standards.
Tailor Your CV: Customize your CV to reflect your relevant experience in the hospitality industry. Emphasize your leadership skills, experience with KPIs, and any successful training or recruitment initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous positions.
Showcase Your Unique Management Style: In your application, describe your unique approach to management and how it aligns with the company's values. Discuss how you plan to create an amazing work environment and a great experience for customers.
How to prepare for a job interview at Loungers
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and manage your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar or restaurant environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to talk about how you've used KPIs to drive performance in previous positions, and how you plan to implement them in the Lounge to ensure success.
✨Customer Experience Focus
Highlight your commitment to customer satisfaction. Prepare examples of how you've ensured customers leave happy in past roles, and discuss any innovative ideas you have for enhancing the customer experience at the Lounge.
✨Understand the Business
Research the Lounge brand and its values. Be ready to discuss how your personal management style aligns with their mission and how you can contribute to creating an amazing workplace and community hub.
