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- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join a vibrant community-focused lounge known for its brilliant atmosphere.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday.
- Why this job: Be part of a fast-growing business with great personal development opportunities.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
- Other info: Participate in exciting competitions and enjoy the best staff party - Loungefest!
The predicted salary is between 24000 - 36000 £ per year.
Front of House Supervisor – Reading Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party – Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you’ll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok
Front of House Supervisor - Reading employer: Loungers
Contact Detail:
Loungers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Reading
✨Tip Number 1
Familiarize yourself with the Lounge's culture and values. Understanding what makes the Lounge special will help you align your approach with their expectations and demonstrate your passion for hospitality during the interview.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples from your previous roles. Highlight moments where you successfully led a team, overcame challenges, or improved customer satisfaction to illustrate your capability as a Supervisor.
✨Tip Number 3
Research the local community and think about how you can make the Lounge a go-to spot for them. Bring ideas to the table during your conversation that show your commitment to enhancing the Lounge's presence in the area.
✨Tip Number 4
Prepare to discuss your knowledge of KPIs and best practices in hospitality management. Being able to talk confidently about sales building, forecasting, and reporting will set you apart as a candidate who understands the business side of the role.
We think you need these skills to ace Front of House Supervisor - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially any supervisory roles. Emphasize your skills in team leadership, customer service, and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your motivation to lead a team. Mention specific examples of how you've overcome challenges in previous roles.
Showcase Your Communication Skills: Demonstrate your excellent communication skills in your application. Use clear and concise language, and ensure that your writing is free from errors to reflect your attention to detail.
Highlight Your Knowledge of Best Practices: Mention your understanding of sales building, forecasting, and reporting in your application. This will show that you are well-versed in the operational aspects of running a successful front of house.
How to prepare for a job interview at Loungers
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives you to create memorable customer experiences.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or taken initiative in previous roles. Highlight your ability to motivate others and maintain high standards.
✨Know Your KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to discuss how you've used data to improve service or sales in past positions, showcasing your attention to detail and analytical skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've overcome challenges in a fast-paced environment and be prepared to explain your thought process and outcomes.
