At a Glance
- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Lounges are vibrant spaces run by passionate people dedicated to great service.
- Benefits: Enjoy tips shared equally, paid breaks, 50% food discount, and 28 days holiday!
- Why this job: Join a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service required.
- Other info: Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram for more insights!
The predicted salary is between 24000 - 36000 £ per year.
Front of House Supervisor – Didcot Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party – Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you’ll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
Front of House Supervisor - Didcot employer: Loungers
Contact Detail:
Loungers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Didcot
✨Tip Number 1
Show your passion for hospitality! When you meet with us, make sure to share specific examples of how you've created memorable experiences for customers in your previous roles. This will demonstrate your commitment to making our Lounge the go-to place for the local community.
✨Tip Number 2
Highlight your leadership skills! Even if you haven't held a formal supervisory position before, talk about times when you've taken charge or motivated your team during busy shifts. We love to see candidates who can lead from the front and set a high pace for their colleagues.
✨Tip Number 3
Familiarize yourself with our brand! Before your interview, take some time to visit our lounges or check out our social media. Understanding our vibe and what makes us special will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss KPIs! Since attention to detail and reporting are crucial for this role, think about how you've tracked performance metrics in the past. Being able to speak confidently about your experience with sales building and forecasts will set you apart from other candidates.
We think you need these skills to ace Front of House Supervisor - Didcot
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Front of House Supervisor. Highlight your relevant experience in hospitality and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your supervisory skills and experience in fast-paced environments. Include specific examples of how you've led teams and improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to overcome challenges. Mention your understanding of the company's values and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Loungers
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives you to create memorable customer experiences.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples of how you've successfully managed a team or taken initiative in previous roles. Highlight your ability to motivate others and maintain high standards.
✨Know the Details
Pay attention to the details mentioned in the job description. Be ready to discuss how you can contribute to maintaining the lounge's brilliance and ensuring every customer leaves happy. This shows that you understand the role and its importance.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing a busy shift. Think through your responses in advance, focusing on your problem-solving skills and ability to stay calm under pressure.