At a Glance
- Tasks: Lead the team to ensure every customer leaves happy and satisfied.
- Company: Join a vibrant lounge known for its brilliant atmosphere and community focus.
- Benefits: Enjoy tips, paid breaks, 50% food discount, and 28 days holiday pro rata.
- Why this job: Be part of a fast-growing business with great personal development opportunities.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service required.
- Other info: Follow us on LinkedIn or TikTok for more insights into our culture!
The predicted salary is between 24000 - 36000 £ per year.
Front of House Supervisor – Blackpool Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes. The Good Stuff Tips shared equally across the team, based on hours worked Paid breaks Staff food on every shift, regardless of hours worked 50% discount on food in all of three brands from day one 28 days holiday (inclusive of Bank Holidays) pro rata Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier) Christmas and Boxing Day off! The best staff party – Loungefest Emotional and practical support via the Licenced Trade Charity Power over your pay with Wagestream Company pension scheme Long service awards Great opportunity for personal development and career progression in a fast-growing business What you’ll bring: You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok
Front of House Supervisor - Blackpool employer: Loungers
Contact Detail:
Loungers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - Blackpool
✨Tip Number 1
Show your passion for hospitality! When you meet with us, share specific examples of how you've created memorable experiences for customers in your previous roles. This will demonstrate your commitment to making our Lounge the go-to place for the local community.
✨Tip Number 2
Highlight your leadership skills! Even if you haven't held a formal supervisory position, talk about times when you've taken charge or motivated your team during busy shifts. We love to see candidates who can lead from the front and set a high pace for their colleagues.
✨Tip Number 3
Familiarize yourself with our brand! Before your interview, take some time to visit our lounges or check out our social media. Understanding our vibe and what makes us special will help you connect with us and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss KPIs! Since attention to detail and reporting are crucial for this role, think about how you've tracked performance metrics in the past. Being able to speak confidently about your experience with sales building and forecasts will set you apart from other candidates.
We think you need these skills to ace Front of House Supervisor - Blackpool
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Front of House Supervisor. Highlight your relevant experience in hospitality and how it aligns with the job description.
Showcase Your Leadership Skills: Emphasize any previous supervisory or team leader roles you've held. Provide specific examples of how you've motivated a team and ensured high standards in a fast-paced environment.
Highlight Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry. Share personal anecdotes that demonstrate your commitment to customer satisfaction and creating a welcoming atmosphere.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences mentioned in the job description. Use keywords from the listing to ensure your application stands out.
How to prepare for a job interview at Loungers
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences that highlight your passion and how it drives you to create memorable customer experiences.
✨Demonstrate Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate others and maintain high standards.
✨Know Your KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to discuss how you have used data to improve service or sales in previous positions, showcasing your attention to detail.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in a fast-paced environment and how you overcame them, demonstrating your resilience and ability to work under pressure.