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For Companies At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of an exciting new opening and make a real impact in hospitality.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
The predicted salary is between 24000 - 36000 £ per year.
Overview
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you\’ll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It\’s all about the bustle. You\’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You\’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It\’s not a job for the faint hearted, but you know you\’ve got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands – Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
- Christmas and Boxing Day off!
- The best staff party – Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you\’ll bring
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self–motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
#J-18808-Ljbffr
Front of House Supervisor - New Opening employer: Loungers plc
Contact Detail:
Loungers plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor - New Opening
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you'll be when it counts.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the Lounge brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Supervisor - New Opening
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers feel special in previous roles.
Be Detail-Oriented: We’re all about the details, so make sure your application reflects that! Double-check for any typos or errors, and ensure your CV is neatly formatted. A polished application shows us you care about quality.
Highlight Your Leadership Skills: As a potential Supervisor, we want to see your leadership qualities. Mention any times you've led a team or taken charge during busy shifts. This will help us understand how you can set the pace for our Lounge!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Loungers plc
✨Know the Company Inside Out
Before your interview, take some time to research the restaurant group and its values. Understand what makes their lounges special and how they engage with the local community. This will help you demonstrate your passion for the brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead from the front. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight your ability to motivate others and maintain high standards, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with difficult customers or managing a busy service. Think through potential scenarios and prepare your responses. This will show that you can think on your feet and are ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
